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16200 E US-24 Reviews
Read reviews from customers who used our services at 16200 E US-24
Total reviews
152
Average Rating
4.7/5
Mike S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1724033070576
The technician is well experienced. The problem was minor. Only a detached hose was causing the vibration. The draining problem was just to set the spin on high because the default was on low causing some amount of water still on the clothes after the washer stops.
Elpidio R,
Customer service response - Thank you for sharing your positive experience with our technician, Elpidio. We're glad to hear that the issue was resolved efficiently and appreciate your feedback.
Sears Home Services on 1724034041654
Olga H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1723771755011
Katelyn C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1723690496703
Polite and efficient. Was prompt and quick. Best of all, the ice maker works.
Linda W,
Customer service response - Thank you for sharing your positive experience with our service! We're thrilled to hear your ice maker is working well.
Sears Home Services on 1723604212360
The technician Jim was very professional, teeated our home with respect especially sonce it snowed. He was timely and got the job done right.
Feneal K,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and we're glad to hear that our technician, Jim, provided you with professional and respectful service, especially given the weather conditions. We strive to always provide timely and effective appliance repairs.
Sears Home Services on 1706016649777
The tech was great! However, the first appt was before Christmas. Ordered part got it two days later. Then I get sent a reschedule with no phone call as to why, and then you guys schedule me for January 11, so almost a month without a refrigerator during the holidays was absolutely ridiculous and unbelievable. I was so disappointed in Sears. I have never been treated this badly by Sears that is why I request Sears.
Rachel R,
Customer service response - Thank you for taking the time to leave a review. We apologize for the inconvenience and frustration that scheduling issues may have caused during the holiday season. We appreciate your feedback and will work to improve our communication and scheduling processes in order to better serve our customers in the future.
Sears Home Services on 1707375495305
paul S,
Customer service response - Thank you so much for the fantastic 5-star rating, paul! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1707174788172
He did a great job and fast
Karen C,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you were satisfied with our fast and efficient service.
Sears Home Services on 1707447962726
He was knowledgeable and kind.
Darrell H,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician was knowledgeable and kind. We appreciate your feedback.
Sears Home Services on 1705460343742
