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5555 St Louis Mills Blvd Reviews
Read reviews from customers who used our services at 5555 St Louis Mills Blvd
Total reviews
297
Average Rating
4.4/5
Waited for contractor to come to home all day to look at AC and they cancelled the appointment saying tech was over booked. No response on hold trying to reschedule
A,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1721961337175
Worst customer service
Mike S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1721529481277
My technician was great. He was very friendly and explained the problem and process well of my refrigerator. Dealing with customer service and arranging my appointment was horrible. I was told information that was not true and given several appointments. I took off waiting for the technician to show up but he did not. Call customer to see if a technician was coming and they said yes. The worst experience I ever had. This Rating is for Sears company not the technician who finally arrived at my house.
Trenna C,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1721198193249
Ga the service was good but service before was no acceptable for me. I hope the repairs will be better for me
Patti H,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718935063667
This is the worst experience I have ever had. I have been trying to get my washing machine fixed for 2 months. Technicians kept ordering parts and not showing up. Then I was told they couldn't get the part because it didn't exist. I requested to get a replacement washer and was denied. DO NOT DEAL WITH THIS COMPANY. IT'S A SCAM!!!! This is how they left my washing machine!!! GUTTED!!! And I'm told there isn't a corporate office number!!
Aquetta S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1717988503186
Pam R,
Customer service response - Hi Pam, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1710129089646
I think this company is terrible sears used to be a name you could trust. I have three different appointments that they made between seven and four First of all, who takes 8 hours out of your day for a service call? That's ludicrous number 2. They wait till five o'clock to tell you they're not coming.. Who can take off work like that... This was the worst experience that I've had since I've been dealing with choice home warranty. I will ask them never ever to send me a serious person again.. Don't get me wrong, the person himself. He was finally came. You did his job but it took from November to January. To resolve my issue. This definitely makes me rethink if I want to use choice Home Warranty next year i'm glad I only bought it for 1 year
Sally W,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1705913413213
Was sent out to replace a part but refused to do the work. Waited outside in the driveway for 30 minutes before going into the house. This is the fourth tech that’s been in my house in the last three months and my refrigerator still isn’t fixed.
Benjamin C,
