5555 St Louis Mills Blvd Reviews

Timothy was pleasant and thorough with his diagnosis of the problem with my furnace, however I still have no heat due to what Timothy wrote in his report. The fact that I am a new homeowner with this property, him telling them that the furnace was dirty and maintenance on the furnace is part of the issue. I told him that I had nothing to do with the maintenance of the furnace due do the fact that I just purchased the house was not put in the report. Now it seems that my home warranty plan that I purchased at closing is not going to pay for the repairs based on Timothy's findings. So at this point I am still without heat in my home. Timothy should have disclosed the conversation that he and I had regarding the fact that the maintenance had nothing to do with me, the new homeowner. I had already disclosed with Choice Home Warranty that I was the new owner and they had to honor that, and any repairs for the furnace doesn't fall on me. The issue was already in the home before I purchased it and it passed inspection.

Can not say anything bad or good about the tech. My wife who was there didn't have much to say. I have NEVER used a repair service before and hopefully not again. Service charge is ridiculous, and parts are priced 3-4 times more than they are worth. I had repaired the item myself in Jan. but must have gotten a bad part, so since he did not find anything else wrong (maybe something i overlooked) I won't be paying $400 for a $100 dollar repair and only a 30 day warranty!!! I bet you really get the senior citizens with this hogwash!!!!!!!

Gregory arrived on time, examined my appliance and discussed with me the problem I experienced.

Another of The technicians were great! The experience over all was horrible. Took forever. Parts were ordered and cancelled multiple times

He did the job!

Timothy arrived on time for my appointment however was not prepared to fix my problem. Evidently it was not communicated to him through the dispatcher what the problem was. He said he'd take care of it but we haven't heard anything since; that was 4 days ago.