5555 St Louis Mills Blvd Reviews

Nice fella.

The technician Brian was great, and should receive 5 stars. However, $129 Service call to tell me that the oven is too old to be repaired and there are no replacement parts is extremely expensive. Especially considering the model number was given prior to the visit, so we should’ve been informed that the parts for the oven were no longer available in lieu of a service order.

The last tech said keep freezer on normal this one said turn on coldest and frig on nomal..so confused..will see if this works. He also said to clean the condenser or call them to come clean it but there is a charge($50.) I thought all that was covered under the warranty protection plan ..he stated "NO" that is in addition to the plan. We lost alot of food.

He was in and out in under 10 minutes

I’m on my third appointment for the same problem, which got cancelled and rescheduled by Sears 8 days later. I’m hoping they don’t reschedule it again.

This has nothing to do with the repair company but sears warranty did a very poor job getting me a repair company for my freezer I lost $1000 or more on my food that went bad do to them waiting 2 1/2 weeks to fix my freezer. It was 2 days before thanksgiving it was bad and in this case treats should have been quicker on the appointment. The repair ppl did a great job

I was having a hard time with the fact that Sears Home Services first, has no way of speaking yo a teal person. Second, will only give customers a 9 hour window for service workers to arrive. It needs to be a 2-4 hour window. My dryer has been broken for over a month. In addition, the last person to fix the dryer, the fix only lasted 5 days.

I was charged 129.00 and was given an inaccurate diagnosis and a 700+ dollar quote to replace a part that did not need replacement. The only problem actually ended up being just a loose connection under the stove top that was causing the gas leak.

I’ve been for days to get back in touch with someone to discuss the estimate and i cannot get a human on the phone to ask the question i need to about the quote. The quote is as much as a new washer. My repairman wasn’t helpful because he didn’t have the parts to repair. Reading the reviews now i see that thats a trend. I paid for him to tell me water was leaking which i already knew.