104 Sunset Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Warren H
Did a great job, found out our dishwasher had another issue and it wasn't what was first diagnosed.
Customer service response - Thank you for your review, we're glad we could accurately diagnose and fix your dishwasher's true issue! We look forward to serving you again.
Sears Home Services on July 22, 2024
Tim J
Customer service response - Thank you so much for the fantastic 5-star rating, Tim! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 12, 2024
Eric H
Our repairman Thomas, was very professional. Got our dryer up and running. Hope we get him on any future repairs that we might have.
Customer service response - Thank you for the positive feedback on Thomas's professionalism and for trusting us with your repair needs! We look forward to serving you again in the future.
Sears Home Services on June 30, 2024
Georgia F
Customer service response - A big thank you, Georgia, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 16, 2024
Larry G
Joshua was prompt and polite. He assessed the dishwasher racks with many rust areas. He noted that some were close to collapse. However, AIG customer service would not authorize new parts since they were still working. When a dish falls through and breaks, I’ll set up a new appointment through Best Buy. Joshua did all he could and the service call was covered by AIG
Customer service response - We sincerely apologize for any inconvenience caused due to the policy restrictions from AIG. Thanking you for acknowledging Joshua's effort and promptness; we hope to serve you better in the future.
Sears Home Services on June 13, 2024
Larry C
He did a great job on our dryer. Super friendly and explained everything he did and if I ever need help again I hope you send him out again.
Customer service response - Thank you for your positive feedback and loyalty! We'll ensure your repair technician is ready to assist when needed.
Sears Home Services on March 14, 2024
Barbara A
Roy is great. Always kind, informative and explains things
Customer service response - Thank you for taking the time to leave a review about Roy. We appreciate your feedback and are glad to hear that he provided you with excellent service.
Sears Home Services on February 09, 2024
Val F
Very professional!!
Customer service response - Thank you for your review! We appreciate your kind words and we strive to provide professional service to all our customers.
Sears Home Services on January 19, 2024
Diana E
Technician was very courteous and friendly. Explained everything that he was doing.
Customer service response - Thank you for taking the time to leave a review with Sears Appliance Repair. We appreciate your feedback and are glad to hear that our technician was courteous, friendly, and provided clear explanations throughout the service.
Sears Home Services on February 06, 2024
Carl B
