111 E Boston St Reviews
Read reviews from customers who used our services at 111 E Boston St
Total reviews
53
Average Rating
4.7/5
Very nice and professional in person. I was confused because the emails from Sears say that the service man will call when he's headed my way but I never did get a call. Twice I have missed letting him in because I was in another room and couldn't hear the front door. When I asked him about it he said that when he calls me it won't ring through and we're speculating that maybe the company put my phone number in his phone wrong so he cannot contact me. This sounds like a Sears issue, not the service man at fault as he has no control over his company phone. It would be nice if Sears would fix this issue.
Bugslayer P,
Customer service response - Thank you for your feedback! We're pleased to hear you found our service nice and professional.
Sears Home Services on 1745453281727
Prompt, courteous and efficient.
Gary E,
Customer service response - Thank you for your feedback, Gary! We're pleased to hear that you found our service prompt, courteous, and efficient.
Sears Home Services on 1744243367703
Service was timely and professional! Very happy.
Rhonda R,
Customer service response - Thank you for your review, Rhonda! We're happy to hear you were pleased with our timely and professional service.
Sears Home Services on 1739337539211
We had two technicians. The first was not very friendly. The second was amazing.
Hollie H,
Customer service response - Thank you for your feedback, Hollie! We're glad to hear that the second technician provided amazing service.
Sears Home Services on 1733038940236
Vicki S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1732426212557
Christopher was very professional and knowledgeable as he repaired my dryer today. I am very grateful to have it working again.
Priscilla L,
Customer service response - Thank you for your review, Priscilla! We're delighted to hear that Christopher's professionalism and expertise got your dryer working again.
Sears Home Services on 1730190973335
Very professional and answered any questions i had.
Tamela,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1729744112463
He was and had the dishwasher running in less than an hour. Thank you Christopher!
Cathy G,
Customer service response - Thank you for your feedback! We're delighted to hear that Christopher was able to get your dishwasher running so quickly.
Sears Home Services on 1727144997454
Clarita C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1726543036366
Dana C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1723083777990