1605 1st Street So Ste C6 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (22 reviews)

Viking M

November 03, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on November 03, 2024

Rosa T

September 18, 2024

He did an amazing job at repairing my washer was also very nice and explained what was wrong with it

Source: Google

Customer service response - Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our technician and that your washer was repaired successfully.

Sears Home Services on September 18, 2024

Greg M

July 31, 2024

He did a great job, very personable very experienced and very knowledgeable. Neat and did a great job. Couldn’t have done anything better

Source: Google

Customer service response - Thank you for your kind words and for recognizing our commitment to quality and expertise. We're thrilled you were satisfied with our service!

Sears Home Services on July 31, 2024

Glen M

June 26, 2024
Source: Google

Customer service response - A big thank you, Glen, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 26, 2024

Jane P

June 11, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on June 11, 2024

April S

May 21, 2024

Our Technician was great, he diagnosed the problem quickly and was in and out and friendly mannered. My only complaint is with the business, not the technician, the timeliness only because it took almost a month from scheduling to when the problem was resolved.

Source: Google

Customer service response - Thank you for recognizing the efficiency and friendliness of our technician. We apologize for the delay in resolving your issue and are working on improving our scheduling process.

Sears Home Services on May 21, 2024

michael B

January 18, 2024

Caspian was awesome and spot on with his ETA

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that Caspian was able to provide great service and arrive on time.

Sears Home Services on January 18, 2024

Jan D

November 01, 2023

Very professional young man - obviously good at what he does. Very accommodating and polite.

Source: Google

Darrell P

November 21, 2023

Technician was on time. He was efficient at what he did. He explained what he was doing. And the job was completed and we are satisfied.

Source: Google

Margaret K

June 15, 2025

My technician was efficient and got the repair done. I was frustrated by the AI scheduling by Samantha. I waited a whole day and no one came. I reached a real person who explained the technician was not notified. The real person scheduled Benjamin who came and ordered parts. He had truck problems when he was supposed to return and another AI scheduler set up today. I was worried whether the technician was notified and called a real person to confirm yesterday,

Source: Google

Customer service response - Thank you for your feedback, Margaret. We're glad the technician was efficient, but we apologize for the scheduling issues and any frustration caused.

Sears Home Services on June 15, 2025

Average Rating: 4.9/5 (22 reviews)