4101 W Division St Reviews

They fixed my fridge for $600. 34 days after the repair it failed again, looks like I'm out of luck.

This was an absolute nightmare. The technician started off by asking if I knew how to take apart the washer from the previous technician that diagnosed it. I left them alone to do the work and he said he'd figure it out. He then went outside to make a phone call or search something came back in and clearly was playing a video on how to fix it and turned his volume down. Left him alone for about an hour and a half any finally said I'm done I installed it this was one of the worst ones I've ever installed and I hope I never have to do it again. Then told me if they're still problems to reach back out and schedule for another service. He never tested plugged in or turned on the water to verify the part was installed correctly. So I turned it on and upon running a cycle water gushed out the bottom. I inspected and he never installed three screws on the bottom to hold the front on and he also damaged the metal on the top where a screw goes too. He also damaged part of the new part he installed. I know this because he threw that part in the box with the old part in it. Overall absolutely terrible experience. This technician should not be working on these types of machines. He should have in the beginning said I'm not comfortable with doing this can I reschedule.