1605 S Broadway St Reviews

Read reviews from customers who used our services at 1605 S Broadway St


Total reviews

41


Average Rating

4.7/5

June 20, 2024
Overall rating

Rick always does a great job!

Deanna Z,

Customer service response - Thank you for recognizing Rick's hard work and dedication! We're glad to hear you're happy with his service.

Sears Home Services on 1718932778609

May 20, 2024
Overall rating

Right on schedule both visits. Diagnosed problem & ordered part first visit. Fix on second visit. Thanks

Joel M,

Customer service response - Thank you for acknowledging our punctuality and efficiency in diagnosing and fixing your appliance. We appreciate your feedback and are glad we could help!

Sears Home Services on 1716257287922

March 12, 2024
Overall rating

Cuchxhdj,

Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1710296239308

March 05, 2024
Overall rating

Scott L,

Customer service response - Thank you so much for the fantastic 5-star rating, Scott! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1709680689777

February 06, 2024
Overall rating

Helena S,

Customer service response - Thank you so much for the fantastic 5-star rating, Helena! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1707246130787

June 14, 2025
Overall rating

Rick is a pleasant to deal with. Always gets the job done right!!! I appreciate him! He is the best!!!!!!!

Wolff F,

November 16, 2023
Overall rating

Kyle the repair person who was so sweet and gentle with my two dogs, did an amazing job not only fixing my oven...but also explained to me what to look for in the future. Thanks!!!

Jill G,

November 06, 2024
Overall rating

Joshua M,

Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1730874014815

January 19, 2026
Overall rating

No human agents available to speak to only AI.Everything's automated. Therefore I guess I will take my business elsewhere.You just lost a potential customer. Can't even schedule an appointment with a human.Have to do that with AI.Also, there is no option to actually speak to a human.Everything is through a I

Karianne L,

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on 1768881199693

August 09, 2024
Overall rating

Wait all day for tech and no one showed up. No phone call as well. Ridiculous.

Randy H,

Customer service response - We apologize for the trouble you've faced, Randy. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1723162644314

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