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1605 S Broadway St Reviews
Read reviews from customers who used our services at 1605 S Broadway St
Total reviews
41
Average Rating
4.7/5
Sears has been a nightmare to deal with regarding my service warranty. The guys who come to fix it have been nice, however they're customer service representatives on the phone so not speak English as a first language, they are rude, and do not understand what I am saying and never solve the problems I'm having. It's been a nightmare as stated and then they want me to buy they're in home service contact after failing to honor the extended warrenty I purchased with my appliances. They refuse to replace my dishwasher even after putting 4 the amount of money into parts than it would cost to give me a new one. Then to top that off its been deemed non repairable now after 6 months of having repair men here twice a month trying to replace all the parts. Now we're again waiting to hear what they intend to do since it can not be fixed. My recommendation is to avoid them like the bubonic plague.
Sarah P,
Customer service response - Thank you for taking the time to bring this to our attention, Sarah. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1707367539095
