12431 Wayzata Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (138 reviews)

Kal C

October 29, 2024

Employee was knowledgeable, helpful and patient.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear our employee was knowledgeable, helpful, and patient during your service.

Sears Home Services on October 29, 2024

Lee B

October 26, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 27, 2024

Alicia C

October 26, 2024
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 27, 2024

Roseann K

October 24, 2024
Source: Google

Customer service response - Hi Roseann, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 24, 2024

Karen L

October 19, 2024

The repair work done by Michael was excellent. However, dealing with Sears Home Services was very frustrating. I was told 2 parts were needed for the repair. One part came very quickly, the second never arrived. It was almost impossible to speak to a person at Sears Home Services for explanations. After waiting from June to October, 10/18/24 when Michael came and repaired the dishwasher using the part that I had received in July, it became clear that I had waited in excess of 3 months for no good reason.

Source: Google

Customer service response - Thank you for your feedback, Karen. We're glad to hear Michael provided excellent repair work, but we apologize for the frustration you experienced with the parts and communication process.

Sears Home Services on October 20, 2024

Erin H

October 06, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 06, 2024

Carol A

October 06, 2024

Royce was pleasant, efficient and "got the job done" quickly! The new part was installed and has fixed the leakage problem.

Source: Google

Customer service response - Thank you for your positive feedback, Carol! We're delighted to hear that Royce efficiently resolved the leakage issue for you.

Sears Home Services on October 06, 2024

Carol B

September 28, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on September 28, 2024

Hannah L

September 21, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on September 21, 2024

Bob

September 21, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 21, 2024

Average Rating: 4.3/5 (138 reviews)