12431 Wayzata Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Roseann K
Customer service response - Hi Roseann, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 24, 2024
Karen L
The repair work done by Michael was excellent. However, dealing with Sears Home Services was very frustrating. I was told 2 parts were needed for the repair. One part came very quickly, the second never arrived. It was almost impossible to speak to a person at Sears Home Services for explanations. After waiting from June to October, 10/18/24 when Michael came and repaired the dishwasher using the part that I had received in July, it became clear that I had waited in excess of 3 months for no good reason.
Customer service response - Thank you for your feedback, Karen. We're glad to hear Michael provided excellent repair work, but we apologize for the frustration you experienced with the parts and communication process.
Sears Home Services on October 20, 2024
Erin H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 06, 2024
Carol A
Royce was pleasant, efficient and "got the job done" quickly! The new part was installed and has fixed the leakage problem.
Customer service response - Thank you for your positive feedback, Carol! We're delighted to hear that Royce efficiently resolved the leakage issue for you.
Sears Home Services on October 06, 2024
Carol B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 28, 2024
Hannah L
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 21, 2024
Bob
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 21, 2024
Dan A
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 15, 2024
Mary F
Jeff was very professional, he followed thru on everything he told me he would do. Jeff was punctual and knows his stuff which us a blessing for me!
Customer service response - Thank you for your kind words about Jeff's professionalism and punctuality. We're delighted to hear he was a blessing to you with his expertise!
Sears Home Services on August 25, 2024
Greg J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 21, 2024
