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12431 Wayzata Blvd Reviews
Read reviews from customers who used our services at 12431 Wayzata Blvd
Total reviews
211
Average Rating
4.4/5
Received a good explanation of the problem with our oven. Vish was knowledgeable and polite. We ultimately declined the repair due to the cost of the replacement parts.
Bob A,
Customer service response - Thank you for your feedback, Bob! We're glad to hear Vish provided a good explanation and was knowledgeable and polite during your service.
Sears Home Services on 1752455036897
Bryan B,
Customer service response - Hi Bryan, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1743131007966
Lesley D,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1726625432686
Melissa W,
Customer service response - Thank you for the 4-star rating, Melissa! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1719197977199
Window for service was 8 to 12, technician arrived at 1:15 PM. No apologies. Quick revision and preparation of exorbitant estimate. Fee for visit extremely high. No work was performed
Jose U,
Customer service response - We apologize for the delay and the high fee, Jose. We appreciate your feedback and understand your concerns.
Sears Home Services on 1763345414489
The technician found out what the issue was but didn’t leave contact info, ticket number or send a service report. GE hasn’t received anything either. Need to get that paperwork so we can get the warranty work started. GE case number is 17142079. Please forward the service report to GE with that case number. The 3 stars is because of the paper. He did a good job identifying the issue.
Bob G,
Customer service response - We apologize for the paperwork issue, Bob. We're glad the technician identified the problem, and we recommend contacting us directly to ensure the service report is forwarded to GE.
Sears Home Services on 1751330975380
John M,
Customer service response - Thanks for the rating, John! If you have time, please leave a comment to let us know what went well. Your feedback is invaluable to us!
Sears Home Services on 1722490160504
The technician was helpful once he got there. He arrived 2.5 hrs outside of the window provided
Ben P,
Customer service response - Thank you for acknowledging our technician's helpfulness and for bringing the scheduling issue to our attention. We sincerely apologize for the inconvenience of his late arrival.
Sears Home Services on 1721104922466
Technician replaced the lever that locks the dishwasher and it appears to be functioning properly. However, in the process of putting things back together, the front panel was not put back well and has dents in it that were not present prior.
Olivia L,
Customer service response - We are glad to hear that your dishwasher is functioning properly, but deeply apologize for the issue with the front panel. Thank you for bringing this to our attention.
Sears Home Services on 1716257377100
Brian H,
Customer service response - Hi Brian, thank you for taking the time to leave us a rating. We appreciate your feedback on your recent experience with Sears Appliance Repair. If there are specific aspects you'd like us to address or improve upon, feel free to share your thoughts. We value your input and hope to serve you again in the future.
Sears Home Services on 1711685033204
