10 W Lake St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nate S
Our technician was great. He was very personable and friendly. He called ahead of time and got clarification from me of the issues. I was at work at the time and I informed him the my kids were home. He asked they were over 18 because he was not allowed to enter the home if they were not. I appreciated that great deal. Top notch all the way!!
Customer service response - Thank you for your review, Nate! We're glad to hear our technician was personable, friendly, and ensured everything was handled professionally.
Sears Home Services on July 17, 2025
Rose I
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 13, 2025
Daniel R
Lakheshwar was knowledgeable, efficient & personable
Customer service response - Thank you for your review, Daniel! We're glad to hear Lakheshwar was knowledgeable, efficient, and personable.
Sears Home Services on July 13, 2025
Sue D
Personable technician who was very knowledgeable. Sadly my oven couldn't be repaired but nevertheless he told me why.
Customer service response - Thank you for your review, Sue! We're glad to hear our technician was personable and knowledgeable, and we appreciate your understanding regarding the oven issue.
Sears Home Services on July 13, 2025
Gloria W
Royce had all the parts in his truck. By the time he left, my air conditioning was beginning to work. He did a great job.
Customer service response - Thank you for your review, Gloria! We're glad to hear Royce had all the parts needed and did a great job getting your air conditioning working.
Sears Home Services on July 13, 2025
Sam C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 02, 2025
trudi J
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 22, 2025
January R
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 16, 2025
Alex S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 15, 2025
John Q
Unfortunately it couldn’t be repaired due to its age. No parts anywhere. So we decided to sign up for the repair service as it seems like a smart idea with aging appliances. Jeff did a thorough job of explaining the program.
Customer service response - Thank you for your review, John! We're glad to hear Jeff explained the repair service program thoroughly, and we appreciate your understanding regarding the parts issue.
Sears Home Services on June 04, 2025