10 W Lake St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 3.9/5 (63 reviews)

Nate S

July 17, 2025

Our technician was great. He was very personable and friendly. He called ahead of time and got clarification from me of the issues. I was at work at the time and I informed him the my kids were home. He asked they were over 18 because he was not allowed to enter the home if they were not. I appreciated that great deal. Top notch all the way!!

Source: Google

Customer service response - Thank you for your review, Nate! We're glad to hear our technician was personable, friendly, and ensured everything was handled professionally.

Sears Home Services on July 17, 2025

Rose I

July 13, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on July 13, 2025

Daniel R

July 13, 2025

Lakheshwar was knowledgeable, efficient & personable

Source: Google

Customer service response - Thank you for your review, Daniel! We're glad to hear Lakheshwar was knowledgeable, efficient, and personable.

Sears Home Services on July 13, 2025

Sue D

July 14, 2025

Personable technician who was very knowledgeable. Sadly my oven couldn't be repaired but nevertheless he told me why.

Source: Google

Customer service response - Thank you for your review, Sue! We're glad to hear our technician was personable and knowledgeable, and we appreciate your understanding regarding the oven issue.

Sears Home Services on July 13, 2025

Gloria W

July 13, 2025

Royce had all the parts in his truck. By the time he left, my air conditioning was beginning to work. He did a great job.

Source: Google

Customer service response - Thank you for your review, Gloria! We're glad to hear Royce had all the parts needed and did a great job getting your air conditioning working.

Sears Home Services on July 13, 2025

Sam C

July 03, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on July 02, 2025

trudi J

June 22, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on June 22, 2025

January R

June 17, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on June 16, 2025

Alex S

June 15, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 15, 2025

John Q

June 05, 2025

Unfortunately it couldn’t be repaired due to its age. No parts anywhere. So we decided to sign up for the repair service as it seems like a smart idea with aging appliances. Jeff did a thorough job of explaining the program.

Source: Google

Customer service response - Thank you for your review, John! We're glad to hear Jeff explained the repair service program thoroughly, and we appreciate your understanding regarding the parts issue.

Sears Home Services on June 04, 2025

Average Rating: 3.9/5 (63 reviews)

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