10 W Lake St Reviews
Showing most recent reviews from verified customers of Sears Home Services
John Q
Unfortunately it couldn’t be repaired due to its age. No parts anywhere. So we decided to sign up for the repair service as it seems like a smart idea with aging appliances. Jeff did a thorough job of explaining the program.
Customer service response - Thank you for your review, John! We're glad to hear Jeff explained the repair service program thoroughly, and we appreciate your understanding regarding the parts issue.
Sears Home Services on June 04, 2025
andy B
Cal was professional and explained the issue and next steps very well.
Customer service response - Thank you for your positive feedback, Andy! We're glad to hear that Cal was professional and explained the issue and next steps clearly.
Sears Home Services on May 08, 2025
Barb P
He was very friendly and very helpful.
Customer service response - Thank you for your positive feedback, Barb & Al! We're glad to hear our technician was friendly and helpful.
Sears Home Services on May 08, 2025
Judith H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 07, 2025
Theresa N
The technician arrived within the appointed time frame. He was pleasant and completed the job to my satisfaction. It was a great experience!
Customer service response - Thank you for your positive feedback, Theresa! We're glad to hear the technician was pleasant and completed the job to your satisfaction.
Sears Home Services on May 07, 2025
Dan B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 30, 2025
Mark L
Appreciated his time estimate for arrival and honest quote.
Customer service response - Thank you for your review, Mark! We're glad to hear you appreciated the accurate time estimate and honest quote.
Sears Home Services on April 29, 2025
Emmanuel
Welcoming and communicattion skills good. Took time to figure out was wrong with the stove.
Customer service response - Thank you for your review, Emmanuel! We're glad to hear our technician was welcoming and took the time to diagnose the stove issue.
Sears Home Services on April 28, 2025
Melody M
What an excellent experience. The tech was very nice, courteous, and professional. Such an asset for your company. He diagnosed the issue and resolved it quickly. Thanks.
Customer service response - Thank you for your positive feedback, Melody! We're glad to hear our technician was nice, courteous, and professional, and that he resolved your issue quickly.
Sears Home Services on April 27, 2025
Alex C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 22, 2025
