1600 Miller Trunk Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Smithy S
Excellent technician! Knowledgeable, efficient, personable. I am miffed that the original visit was rescheduled until today, then last week I got an email saying it had been rescheduled again until 11 days from now, and then THIS MORNING got an email saying it was scheduled for today! I didn't know what to make of that. So 5 stars for the technician but only 2.5 stars for the service scheduling and communication.
Customer service response - Thank you for your feedback, Smithy! We're glad to hear you were pleased with our technician, and we apologize for the scheduling confusion.
Sears Home Services on November 16, 2024
Jackie S
Fantastic. Professional great worker explained everything in detail. I could not be any more happy about the whole experience. Would recommend to anyone. If I could give him a 10, I would.
Customer service response - Thank you for your positive feedback, Jackie! We're thrilled to hear you had such a great experience and appreciate your recommendation.
Sears Home Services on November 05, 2024
Tracy R
Saved the day fixed my dryer!
Customer service response - Thank you for your positive feedback! We're thrilled to hear we could save the day by fixing your dryer!
Sears Home Services on October 15, 2024
Judy M
The service man was prompt and went the extra mile with the maintenance on my refrigerator. I highly recommend him.
Customer service response - Thank you for your positive feedback! We're thrilled to hear our technician was prompt and went the extra mile with your refrigerator maintenance.
Sears Home Services on October 15, 2024
Melissa K
Very friendly & informative and arrived on schedule!!
Customer service response - Thank you for your positive feedback! We're thrilled to hear our team was friendly, informative, and punctual.
Sears Home Services on October 16, 2024
Tom J
Very efficient and professional guy. Did an excellent job.
Customer service response - Thank you for your positive feedback! We're thrilled to hear our team provided efficient and professional service.
Sears Home Services on October 10, 2024
Nancy L
Joe is wonderful, professional, concientous and knowledgable. Don’t work him too much, he is a valuable employee.
Customer service response - Thank you for your kind words about Joe! We're thrilled to hear he provided professional and knowledgeable service, and we truly value his contributions to our team.
Sears Home Services on September 19, 2024
Donald L
Very knowledgeable!
Customer service response - Thank you for your positive feedback, Donald! We're thrilled to hear our team provided knowledgeable service.
Sears Home Services on September 11, 2024
Jan R
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 10, 2024
Tedd E
Very knowledgeable and was able to resolve issue quickly!
Customer service response - Thank you for your positive feedback; we're thrilled we could fix your issue promptly!
Sears Home Services on July 08, 2024