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802-552-4364
35000 Warren Rd Reviews
Read reviews from customers who used our services at 35000 Warren Rd
Total reviews
439
Average Rating
4.2/5
Very good service, polite and very thorough
Rena K,
Repair person was nice and friendly
Paul S,
Customer service response - Thank you for your feedback, Paul. We're happy to hear the repair person was nice and friendly.
Sears Home Services on 1776716488124
Toni H,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1767588529387
Adonis was great. Knowledgeable and friendly. He knew exactly what was wrong. Highly recommended.
David M,
Customer service response - Thank you for your review, David! We're glad to hear Adonis was knowledgeable and friendly, and that you would highly recommend him.
Sears Home Services on 1759714813232
I was a little uncertain if the tech knew what he was doing as he didn’t know the names of the parts, but the parts arrived and he repaired it nicely just didn’t slide it back in squarely.
Mary R,
Customer service response - Thank you for your review, Mary! We're glad to hear the repair was completed nicely, and we appreciate your feedback on the technician's performance.
Sears Home Services on 1759457161385
Shanery L,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1729743738771
All the technicians were nice & professional. We I made this service order, I wasn't informed 3 different techs would show up. All work was performed well.
Derek S,
Customer service response - Thank you for your positive comments on our technician's professionalism and the quality of work. We apologize for any confusion regarding the number of technicians dispatched and will strive to communicate more clearly in the future.
Sears Home Services on 1717136498513
Service techs ,Bill, Patrick and Adonis were knowledgeable, friendly and courteous They are 5 star. The "Office staff" seem to be non-existent. Never return calls. The emails were incorrect, It took 24 days to get a dryer repaired. I do want to single Patrick out. If it wasn't for Patrick the repair would not have happened. The service Techs raised my rating from 0 stars to for.
Dan J,
Customer service response - We're thrilled to hear about your positive experience with our technicians Bill, Patrick, and Adonis, but we apologize for the issues you faced with our office staff and the delays. Thank you for your feedback; it's crucial for our improvement.
Sears Home Services on 1714364546200
sylvia L,
Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1621978952569
Very satisfied with my service. I called and was given thorough information. The service call was scheduled quickly and described in detail as to what would happen. I was not available to be at home when the service person came, but the person who stood in for me was happy with everything. The only complaint that I have, would be that the temperature on the Hot Water Heater had been set too low to complete the service and I was not aware of this till later. I understand the reasoning for making this a standard practice, but a note informing me of this would have been helpful to make adjustments prior to needing hotter water.
Kinnunen C,
