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35000 Warren Rd Reviews
Read reviews from customers who used our services at 35000 Warren Rd
Total reviews
438
Average Rating
4.2/5
K H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1753926369344
Technician was good and did a thorough job. We were disappointed for not getting the fix for our gas dryer for more than two weeks. Also, it was very frustrating for not able to talk to live agent. Needs to improve customer service.
Harish P,
Customer service response - Thank you for your review, Harish! We're glad to hear the technician did a thorough job, and we apologize for the delays and difficulties in reaching a live agent.
Sears Home Services on 1753924717975
Very nice man and honest!
Candace K,
Customer service response - Thank you for your review, Candace! We're glad to hear our technician was nice and honest during your service.
Sears Home Services on 1753659677445
Technician was excellent, setting up the appointment, however was painful. A system malfunction decided I had not received the parts and continuously rescheduled the service even though all parts had been ordered and received. Was difficult to find a way to speak to a person to get resolution. When human contact was finally successful. Problem was resolved relatively quickly. Took about 10 minuets explaining to a human and it was taken care of.
laura B,
Customer service response - Thank you for your review, Laura! We're glad to hear the technician was excellent, and we apologize for the difficulties you faced with the appointment setup.
Sears Home Services on 1753660533102
Wonderful fix! Thank you. Excellent job!!
Patience H,
Customer service response - Thank you for your review, Patience! We're glad to hear you were pleased with the fix and found the job excellent.
Sears Home Services on 1753056426558
Jessup was very polite and patient. Explained alot to me about all the refrigerator brands and their repair problems.
Julie J,
Customer service response - Thank you for your review, Julie! We're glad to hear Seth was efficient, polite, and helpful in explaining everything to you.
Sears Home Services on 1752453620916
Andrea H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1752458265198
Dennis was very knowledgeable and called to say when he was coming. Very pleasant
Kim P,
Customer service response - Thank you for your review, Kim! We're glad to hear Dennis was knowledgeable, communicated well, and was pleasant during your service.
Sears Home Services on 1752454856776
Joe P,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1752458278502
michelle O,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1752195489127
