35000 Warren Rd Reviews

The service experience was excellent. The repairman diagonosed the problem quickly and efficiently made the repair. The overn now works perfectly. Also he is a very pleasant person.

My serviceman was great. The only issue I have is the expense. Over $100 for a fuse? Come on now...

Great job, quick and professional and helpful. Give him a raise!

great service! Job well done.

Very friendly service man. I'm sorry I can't remember his name. He was very knowledgable and offered good tips for keeping the refrigerator in good running condition. I am very happy with the refrigerator as well.

Technician was on site as promised to repair my dishwasher. He quickly found a piece of plastic that was binding the pump. Thanks!

The repairman initially thought the problem was a simple adjustment. That did not turn out to be the case. After a number of adjustments, my garden tractor was running as smoothly as the day l bought it. He knew what he was doing and got it done quickly. Also he didn't mind me asking questions as he worked. It was a very pleasant experience. I thank him for his expertise. 5 stars Unfortunately, the tractor did not operate well for long. It quit working. I called and was given an appointment in two weeks. The technician came, stayed maybe 10 minutes. He said that my tractor needed a new carborator and two new ignition modules. The parts had to be ordered. Again two weeks later a technician came to install the parts. The tractor worked fine while the technician was at my home. After he left, I mowed the grass for about 1 hour when the tractor quit working. I immediately called Sears demanding that the techincian return. I was told that was not possible, a return visit was scheduled for 1 week (that was an imrovement at least). I demanded to speak to a supervisor when I made the call to Sears. I was told there wasn't one. I was puzzled. I eventually found out that I was dealing with a call center in the Phllippines!!!!! That is amazing! So, if you have a problem with a repair, immediately after the technician leaves, you have no recourse with Sears. You have to call the Phillippines to schedule another visit in one to two weeks. I am very dissatisfied with Sears repair service, I will not be making another major purchase (the tractor was $2500.00) at Sears.

Michael was quick and efficient and was able to fix the problem while giving me options.