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215 W Lake St Reviews
Read reviews from customers who used our services at 215 W Lake St
Total reviews
31
Average Rating
4.7/5
Very disappointed. I made an appointment two days ago for a microwave repair. The time slot for the technician’s arrival was 8 AM to 5 PM. I rescheduled my day and took off work to wait for the technician. At 2:30 PM, I got a text message that the technician will not be arriving today. The message included options for rescheduling the appointment, but the soonest availability was seven calendar days from today. Seriously?? Awful. I tried calling them, but the AI system wouldn’t let me speak to a human and didn’t care about the inconvenience they caused. Waste of time.
Tim C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1761182276059
