22801 Harper Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jeff M
Friendly repairman.
Customer service response - Thank you for sharing your positive experience, Jeff! We're delighted to hear our repairman was friendly.
Sears Home Services on May 09, 2025
Adrienne G
Charles was timely, professional and fixed the repair. My only issue was not with Charles but the company wanting me to pay before service was rendered.
Customer service response - Thank you for sharing your positive experience, Adrienne! We're delighted to hear Charles was timely and professional, and we appreciate your feedback regarding the payment process.
Sears Home Services on May 07, 2025
Bob H
Great service! Fast, reliable and honest! Highly recommend!
Customer service response - Thank you for sharing your positive experience, Bob! We're delighted to hear you found our service fast, reliable, and honest.
Sears Home Services on May 04, 2025
Willie
When Technician arrived he was very nice and kind once he noticed the situation he fixed it. I asked him to inform the manager that the AI generated the wrong address and sent the technician to another location. You need to have a live person to get correct information from customers and avoid confusion and cancellations.
Customer service response - Thank you for sharing your positive experience, Willie! We're delighted to hear our technician was kind and efficient, and we appreciate your feedback on improving our address verification process.
Sears Home Services on May 04, 2025
Scott L
Chuck arrived right on schedule, sorted out the issue with our dryer, and had the parts on hand to fix it on the spot. We are so happy to not have to invest in a new dryer. Thanks!
Customer service response - Thank you for sharing your positive experience, Scott! We're delighted to hear that Chuck was punctual and efficient in fixing your dryer.
Sears Home Services on May 01, 2025
Martha M
Cass was awesome! He was on time, very knowledgeable and was able to fix th problem. Thank You Cass.
Customer service response - Thank you for sharing your positive experience, Martha! We're delighted to hear that Cass was punctual, knowledgeable, and able to fix the problem.
Sears Home Services on May 01, 2025
craig
We had Joshua and his partner today to look at our dishwasher. Very happy with their service.
Customer service response - Thank you for sharing your positive experience, Craig! We're delighted to hear that Tim provided excellent service.
Sears Home Services on April 27, 2025
kyondre J
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 16, 2025
Richard J
It was fast easy and I am very pleased. The service man was polite and courteous.
Customer service response - Thank you for sharing your positive experience, Richard! We're delighted to hear our technician was polite, courteous, and efficient.
Sears Home Services on February 20, 2025
Tiffany W
This technician explained everything he was doing and also spoke to what the other technicians did and how this was not necessarily related. If I had my choice I would prefer he always provide service!
Customer service response - Thank you for sharing your positive experience, Tiffany! We're delighted to hear that our technician was thorough in explaining the process and provided excellent service.
Sears Home Services on January 26, 2025
