5500 Harvey St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (57 reviews)

jeanette V

November 14, 2023

Great service and communication. Thanks

Source: Google

Chuck H

November 17, 2023

He was disappointed that all the parts had not arrived. When he check the one part was no longer available.

Source: Google

Roger K

November 30, 2023

Jesse was polite, arrived when he said he would and was efficient with his work. He authorized refund of $222.00. Refund check was processed for $172,oo saying diagnostic fee was 149.00. Sent note back that diagnostic fee was $99.00. No payment received yet. Karen Kirk

Source: Google

Carol K

February 05, 2024
Source: Google

Customer service response - A big thank you, Carol, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on February 05, 2024

Jerry S

June 19, 2025
Source: Google

Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on June 19, 2025

Dave W

December 07, 2024

Very pleasant on the phone. We did not need to have him come to the house.

Source: Google

Customer service response - Thank you for your feedback, Dave! We're glad to hear you had a pleasant experience on the phone.

Sears Home Services on December 08, 2024

Annette B

October 30, 2023

Everything was great until he backed out of the driveway and hit my car. Paul was very nice

Source: Google

James S

November 21, 2024

5 service calls to finally get it working .

Source: Google

Customer service response - We apologize for the multiple service calls, James. We appreciate your patience and feedback to help us improve our service.

Sears Home Services on November 21, 2024

Heather C

January 17, 2024
Source: Google

Customer service response - Hi Heather, Thank you for taking the time to give us a 3-star rating. If there's anything specific we can do to improve Sears Appliance Repair services, please let us know by sending us a message at https://www.facebook.com/SearsHomeServices/. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.

Sears Home Services on January 18, 2024

Daniel E

July 23, 2024

They canceled last minute

Source: Google
Average Rating: 4.8/5 (57 reviews)

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