5500 Harvey St Reviews

Read reviews from customers who used our services at 5500 Harvey St


Total reviews

69


Average Rating

4.8/5

November 17, 2023
Overall rating

He was disappointed that all the parts had not arrived. When he check the one part was no longer available.

Chuck H,

November 30, 2023
Overall rating

Jesse was polite, arrived when he said he would and was efficient with his work. He authorized refund of $222.00. Refund check was processed for $172,oo saying diagnostic fee was 149.00. Sent note back that diagnostic fee was $99.00. No payment received yet. Karen Kirk

Roger K,

February 05, 2024
Overall rating

Carol K,

Customer service response - A big thank you, Carol, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1707175597368

June 19, 2025
Overall rating

Jerry S,

Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on 1750375626516

December 07, 2024
Overall rating

Very pleasant on the phone. We did not need to have him come to the house.

Dave W,

Customer service response - Thank you for your feedback, Dave! We're glad to hear you had a pleasant experience on the phone.

Sears Home Services on 1733673402290

October 30, 2023
Overall rating

Everything was great until he backed out of the driveway and hit my car. Paul was very nice

Annette B,

November 21, 2024
Overall rating

5 service calls to finally get it working .

James S,

Customer service response - We apologize for the multiple service calls, James. We appreciate your patience and feedback to help us improve our service.

Sears Home Services on 1732185856865

January 17, 2024
Overall rating

Heather C,

Customer service response - Hi Heather, Thank you for taking the time to give us a 3-star rating. If there's anything specific we can do to improve Sears Appliance Repair services, please let us know by sending us a message at https://www.facebook.com/SearsHomeServices/. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.

Sears Home Services on 1705595832169

July 23, 2024
Overall rating

They canceled last minute

Daniel E,

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