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2125 S Mission St Reviews
Read reviews from customers who used our services at 2125 S Mission St
Total reviews
88
Average Rating
4.8/5
Great and professional customer service.
Felix I,
Betsy A,
Could not even connect to the company as they have move their phone lines to "AI Only"
Shane G,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1762738809748
Technician was great, Sears automated service sucks. Our appointment was changed 5 times extending service time to one month, this is unacceptable, especially since service times are 8-5, waiting around all day for someone to show up only to find out that it’s needs to be rescheduled and for this to happen again and again. You can be sure this is the last time we sign up for your warranty service.
chuck M,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1757654815613
So LG says M Howell said unit is working as designed and tech told us there is a Problem with the machine allowing hot water to come into the machine. Technician Comments LG Tech Assist closed out ticket. Working as designed. Getting cool water on hot fill. Customer dissatisfied with unit. Washing machine is not dispensing enough water at times. Washing machine has twice put too much water into where it's almost over flowing. Load balancing is not working properly and shuts the machine off. Please reply, Russ Price
Russell P,
Customer service response - We apologize for the trouble you've faced, Russell. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1780531144991
Worst company ever!!!!!. I can't get anyone on the phone sit on hold all day. Technician was a no call no show. I lost a days pay sitting around. Have had to reschedule numerous times. They don't order the right parts. Probably still won't get a response! Hopefully you see this review again. They just sent me a response like they are sorry and want me to respond to them on Facebook. I don't have Facebook so give me your number to settle this bad business
Nate S,
Customer service response - Thank you, Nate, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1712705781033
Had a tech come out to look at my oven. It has a bad ignitor. He quoted me over 500 dollars for parts and labor. Wanted me to pay 270.00 for a new ignitor. Ummm sorry that's a 30 dollar part. No way am I paying 270 for a 30 dollar part. So I ordered an ignitor off Amazon. Cost 30.30 with delivery. Takes 20 min. To change out. I'll never call sears again.
Randy B,
It's bad enough we paid $99.00 for diagnosis, which is fine, but then was going to be charged an additional $545.00 for the heating element the stove needed, which I got the part for 24 dollars on Amazon, the same part the man told me was $270.00! And another $270.00 for labor! I understand workers need paid, businesses have to make money, but that right there is what I call "highway robbery!" Not satisfied at all! Would not recommend!!
Kara M,
