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2125 S Mission St Reviews
Read reviews from customers who used our services at 2125 S Mission St
Total reviews
95
Average Rating
4.7/5
On 6/8/26 John came to do maintenance on my mower. He dumped oil over my hill, left the old oil filter laying on the ground, changed the blades without asking and not informing me until it was already done not to mention not showing me the old blades. Then to make matters even worse he was very rude . All I did was mention that I wasn't sure is my other tractor would start--to give him more room to work on the other one--and before I even finished speaking he just says he's ONLY there to work on ONE not two! I did NOT ask him to work on the other one. Then in the end he left the key in the on position which caused the battery to go completely dead as I did not go out to start it until I got the new tires put on which was yesterday, the 19th, and planned on mowing. I think "John" or at least Sears/A&E owe me a new battery mine was working fine before their employee screwed up.
Karen V,
Customer service response - We're really sorry to hear about your experience, Karen. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1782092119261
So LG says M Howell said unit is working as designed and tech told us there is a Problem with the machine allowing hot water to come into the machine. Technician Comments LG Tech Assist closed out ticket. Working as designed. Getting cool water on hot fill. Customer dissatisfied with unit. Washing machine is not dispensing enough water at times. Washing machine has twice put too much water into where it's almost over flowing. Load balancing is not working properly and shuts the machine off. Please reply, Russ Price
Russell P,
Customer service response - We apologize for the trouble you've faced, Russell. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1780531144991
Worst company ever!!!!!. I can't get anyone on the phone sit on hold all day. Technician was a no call no show. I lost a days pay sitting around. Have had to reschedule numerous times. They don't order the right parts. Probably still won't get a response! Hopefully you see this review again. They just sent me a response like they are sorry and want me to respond to them on Facebook. I don't have Facebook so give me your number to settle this bad business
Nate S,
Customer service response - Thank you, Nate, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1712705781033
Had a tech come out to look at my oven. It has a bad ignitor. He quoted me over 500 dollars for parts and labor. Wanted me to pay 270.00 for a new ignitor. Ummm sorry that's a 30 dollar part. No way am I paying 270 for a 30 dollar part. So I ordered an ignitor off Amazon. Cost 30.30 with delivery. Takes 20 min. To change out. I'll never call sears again.
Randy B,
It's bad enough we paid $99.00 for diagnosis, which is fine, but then was going to be charged an additional $545.00 for the heating element the stove needed, which I got the part for 24 dollars on Amazon, the same part the man told me was $270.00! And another $270.00 for labor! I understand workers need paid, businesses have to make money, but that right there is what I call "highway robbery!" Not satisfied at all! Would not recommend!!
Kara M,
