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1290 N Monroe St Reviews
Read reviews from customers who used our services at 1290 N Monroe St
Total reviews
410
Average Rating
4.6/5
Very knowledgeable, helped explain whole problem and gave solutions.
Lauren H,
Customer service response - Thank you for your 5-star review, Lauren! We're glad to hear our technician was knowledgeable and provided clear explanations and solutions.
Sears Home Services on 1763599043191
He was very polite, helpful, and educational, on my refrigerator. To the time to check over everything.
Jen R,
Customer service response - Thank you for your 5-star review, Jen! We're glad to hear our technician was polite, helpful, and educational during your refrigerator service.
Sears Home Services on 1763429540898
The technician was super and very knowledgeable
Helen C,
Customer service response - Thank you for your 5-star review, Helen! We're glad to hear our technician was super and knowledgeable during your service.
Sears Home Services on 1763346100796
Technician was very knowledgeable and solved my problem. Explained thing I didn’t know about my appliance.
Becky C,
Customer service response - Thank you for your 5-star review, Becky! We're glad to hear our technician was knowledgeable and provided helpful explanations about your appliance.
Sears Home Services on 1763084105101
Great service for my refrigerator
Becky C,
Customer service response - Thank you for your 5-star review, Becky! We're glad to hear you received great service for your refrigerator.
Sears Home Services on 1763084100949
Reno V,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1762738976177
The repairman was very polite and answered all my questions about the washing machines I ask about. Gave me enough information so I could do my own research on which machine to buy. Very helpful.
manuela M,
Customer service response - Thank you for your 5-star review, Manuela! We're glad to hear our repairman was polite, helpful, and provided you with the information you needed.
Sears Home Services on 1762472443457
Jamie H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1762390977868
My technician was terrific!!!. The scheduling process experience and checking on technician updates from the links that were sent to me was totally awful. I was sent an email telling me my tech was 3 stops away. 10 minutes later I was text that my appointment was rescheduled because my technician could not make it. I then call the number to schedule to see if my current appointment was actually canceled and rescheduled. The schedular told me yes it was rescheduled. I then left my house and the technician then called me and asked where I was because he was at my house. I was so mad at Sears service because I waited 4 hours for a technician only to be told my appointment was rescheduled. The technician showed up 30 minutes later but I had left my house because I thought the appointment was canceled. I had to race back home. Sears communications between the techs, customer and scheduling departments must be fixed by Sears service. It's terrible for all!!! Give me a real person to call in America not overseas!
James G,
Customer service response - Thank you for your feedback, James. We're happy to hear your technician was terrific, but we apologize for the scheduling and communication issues you experienced. Please contact us directly so we can address your concerns further.
Sears Home Services on 1762390156309
Michelle S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1762390977860
