1290 N Monroe St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cory G
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 08, 2025
Michele D
Gentlemen was very professional. He was installing warranty parts. There was an additional issue that wasn't caught before which he fixed - no more squeaking. Thank you very much.
Customer service response - Thank you for your 5-star review, Michele! We're pleased to hear our technician was professional and resolved the additional issue for you.
Sears Home Services on June 05, 2025
Heather R
How was friendly, fast and he fixed it, adding in good advice for maintaining our appliance and floor beneath it
Customer service response - Thank you for your 5-star review, Heather! We're pleased to hear our technician was friendly, fast, and provided helpful maintenance advice.
Sears Home Services on June 04, 2025
Michael J
Repairman was on time and courteous repair was done in 10 minutes.
Customer service response - Thank you for your 5-star review, Michael! We're pleased to hear our repairman was on time, courteous, and efficient with the repair.
Sears Home Services on June 04, 2025
Rose S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 01, 2025
Ellen A
aside from having my appointment changed three times with AI and not being able to talk to an actual person to make the necessary changes, my technician Seth was absolutely wonderful
Customer service response - Thank you for your 5-star review, Ellen! We're pleased to hear Seth was wonderful, and we apologize for the appointment changes and communication issues.
Sears Home Services on May 29, 2025
Jeff S
Was very friendly and completed the work very quickly. He listened to my questions and took the time to answer them. He is very knowledgeable. Great technician.
Customer service response - Thank you for your 5-star review, Jeff! We're pleased to hear our technician was friendly, knowledgeable, and attentive to your questions.
Sears Home Services on May 29, 2025
LindaP
The technician went out of his way by cleaning shelf and explaining the problem to me... He removed leftover parts ... I appreciated all he did. Thanks,
Customer service response - Thank you for your 5-star review, Linda! We're pleased to hear our technician went above and beyond by cleaning and explaining the issue to you.
Sears Home Services on May 29, 2025
Jamie S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 01, 2025
Sonnie H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 28, 2025
