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1290 N Monroe St Reviews
Read reviews from customers who used our services at 1290 N Monroe St
Total reviews
410
Average Rating
4.6/5
Ed was very nice and very thorough.
Jason T,
Customer service response - Thank you for your 5-star review, Jason! We're glad to hear Ed was nice and thorough during your service.
Sears Home Services on 1774831602363
He was very nice
Jeanne S,
Customer service response - Thank you for your 5-star review, Jeanne! We're glad to hear our technician was very nice.
Sears Home Services on 1774831602393
The tech was very knowledgeable. Although we couldn’t fix the issue we are pleased to know how these things work.
James K,
Customer service response - Thank you for your 5-star review, James! We're glad to hear our technician was knowledgeable and helped you understand the issue better.
Sears Home Services on 1774575451774
James did a fantastic job at repairing the washing machine. However, Lowe’s and Lowes protection plan is a complete joke and Lowe’s miserably failed on this one. My washer broke in early February and it just now was fixed end of March. That being said I had to buy an old used washer off of facebook marketplace to get us by, which cost more than the stupid worthless Lowe’s protection plan. I WILL NEVER BUY APPLIANCES AT LOWES EVER AGAIN. I feel that im owed every expense back from Lowe’s that I spent on getting by until a repair was completed which totals roughly $500. Lowe’s has really gone downhill fast, and I will be taking all my business elsewhere (Home Depot, Menards, etc.)
Jesse M,
Customer service response - Thank you for your 5-star review, Jesse! We're glad to hear James did a great job repairing your washing machine. We understand your frustration with the protection plan and appreciate your feedback.
Sears Home Services on 1774313125496
The technician and the work he did was awesome, but not being able to speak to a human when you call in and getting your appointment rescheduled multiple times is frustrating
Lisa T,
Customer service response - Thank you for your 5-star review, Lisa! We're glad to hear the technician did an awesome job, and we appreciate your feedback on the scheduling process.
Sears Home Services on 1774313125494
Yolanda,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773964215458
The technician did a very quick &efficient job. I say this even after waiting for almost a month for a technician. There was a mixup with scheduling because of A-I. What is needed is to have a dedicated phone # to call to discuss & be able to get definite answers , information & scheduling.
Bill M,
Customer service response - Thank you for your 5-star review, Bill! We're glad to hear the technician was quick and efficient, and we appreciate your feedback on improving our scheduling process.
Sears Home Services on 1773879489960
Joshua was very friendly and helpful checking my range today
Becky D,
Customer service response - Thank you for your 5-star review, Becky! We're glad to hear Joshua was friendly and helpful with your range.
Sears Home Services on 1773360741843
Very knowledgeable and Friendly.
Diane O,
Customer service response - Thank you for your 5-star review, Diane! We're glad to hear our team was knowledgeable and friendly.
Sears Home Services on 1773360777713
Friendly, fast, knowledgeable and found what was causing the noise.
mslumpff,
Customer service response - Thank you for your 5-star review! We're glad to hear our technician was friendly, fast, knowledgeable, and resolved the noise issue.
Sears Home Services on 1773360777716
