1290 N Monroe St Reviews
Showing most recent reviews from verified customers of Sears Home Services
K D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 19, 2025
Bobby H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 13, 2025
Brenda
Joe was excellent. But he could not address the problem of the service fee from Fridays appt. I was not told that I could not get recompense for the service fee from one day to the next. Who do I address this matter to? Essentially I paid the service fee and still got the repair within a days time. Again my technician was awesome. This issue is with the company.
Customer service response - Thank you for your 5-star review, Brenda! We're pleased to hear Joe was excellent. For assistance with the service fee issue, please contact us directly so we can help resolve it.
Sears Home Services on March 13, 2025
Alfredo E
Honest and fast
Customer service response - Thank you for your 5-star review, Alfredo! We're pleased to hear you found our service honest and fast.
Sears Home Services on March 04, 2025
Don W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on February 06, 2025
Lisa L
Technician was very personable and courteous. He also was knowledgeable and efficient.
Customer service response - Thank you for your 5-star review, Lisa! We're pleased to hear our technician was personable, courteous, knowledgeable, and efficient.
Sears Home Services on January 28, 2025
Diane H
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on January 27, 2025
Ken F
Very knowledgeable service technician. Very friendly
Customer service response - Thank you for your 5-star review, Ken! We're pleased to hear our service technician was knowledgeable and friendly.
Sears Home Services on January 27, 2025
Margaret I
My repair man arrived early, and worked very efficiently to fix my issue. He was friendly, and explained everything he was doing as it was done. He also gave me tips on how to prevent this issue in the future.
Customer service response - Thank you for your 5-star review, Margaret! We're pleased to hear our technician was efficient, friendly, and provided helpful tips to prevent future issues.
Sears Home Services on January 26, 2025
Greg S
Repair person came and indicated bulb at 12v needed to be 6v as reason for outage. We purchased 6v and lights on exhaust hood still do not work. Charge was $129.00. Please advise as we are not satisfied.
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 14, 2025
