29500 7 Mile Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Customer
Exceptional! Kevin did an outstanding job dealing with our many appliance issues. So knowledgeable, patient and thorough. Definitely will use Sears again. Thank you.
Colleen P, Huntingtn Wds, MI
Refrigerator
Technician was very thorough and knowledgeable and fixed ice maker and water line. Highly recommend.
Michael D, Royal Oak, MI
Wonderful
Very nice and knowledgeable Technician, Above and beyond. Thank You!
Anita M, Detroit, MI
Don Was Great!
Don was friendly, efficient and knowledgeable. I feel that Sears home services should give maybe a 2-3 hour window the night before the service date. Unless I missed something, all I had was a 9 hour window (8-5) until I got an email day of, with a very small link to provide a more accurate arrival time. I was expecting text updates as well, which I had none.
Jeff T, Royal Oak, MI
Excellent
I wish he was the first tech instead of being the fourth tech The problem could have been fixed much sooner!
Carolyn B, Livonia, MI
Dryer repair
He was timely, knew exactly what needed to be repaired and was efficient in getting it done. He was not the greatest communicator but my dryer works again after not working for a week.
Anika S, Oak Park, MI
Sears employee
Promp, personable, and professional. Knowledgeable. Patiently and professionally answered all my questions.
Margarita B, Detroit, MI
Service Call
My repair person was amazing! Very friendly and knowledgeable. He explained everything including all of my options.
Kim J, Southfield, MI
For Charles
Charles was one of the very best service techs I have ever encountered . Thorough and informative. Appreciated his friendly nature and honest diagnosis. A real keeper!!!!
Mary O, Farmingtn Hls, MI
Kevin
Professional and clearly experienced. Arrived on time and was patient with his work. Great job.
Barbara M, Detroit, MI