Appointment Lookup
802-552-4364
29500 7 Mile Rd Reviews
Read reviews from customers who used our services at 29500 7 Mile Rd
Total reviews
235
Average Rating
4.7/5
Charles was very friendly, punctual, and professional. He quickly diagnosed the problem, explained everything that was going on with my dryer, and got it repaired and working like new! Thank you so much!
Carolyn B,
Customer service response - Thank you for your feedback, Carolyn! We're glad to hear Charles was friendly, punctual, and professional, and that he got your dryer working like new.
Sears Home Services on 1775857230137
David was excellent in many ways. He was friendly, called ahead to give me an ETA (the only one who did that of the 3 service professionals who came out for this), explained what was wrong with the part that was replaced, and seemed excited about his work.
Lomo P,
Customer service response - Thank you for your feedback, Lomo! We're glad to hear David was excellent, friendly, and thorough in explaining the repair process.
Sears Home Services on 1775715615264
Edd B,
Customer service response - Thank you for the amazing 5-star review, Edd! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775079547371
William was on time and very knowledgeable. He explained everything to where I knew what he was explaining. Appreciated his honesty very much.
Tanina S,
Customer service response - Thank you for your positive feedback, Tanina! We're happy to hear William was punctual, knowledgeable, and honest in his explanations.
Sears Home Services on 1774915126158
Tim our tech was great and friendly however the call center agent who is not human made several mistakes one being my address, time of repair, and crazy codes 7 times and none were accepted so I quite entering them. Cause I was so frustrated.
Lorraine B,
Customer service response - Thank you for your positive feedback, Lorraine! We're happy to hear Tim was great and friendly, and we apologize for the issues you experienced with the call center system.
Sears Home Services on 1774831602384
Bertha,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774576098789
Marcelina T,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1773100217808
Efficient, good customer service, answered questions to my satisfaction. Repair seems to be done correctly.
Karmen C,
Customer service response - Thank you for your positive feedback, Karmen! We're happy to hear you received efficient service and that your questions were answered to your satisfaction.
Sears Home Services on 1772496101835
Very helpful and efficient thank you
Jack P,
Customer service response - Thank you for your positive feedback, Jack! We're happy to hear you found our service helpful and efficient.
Sears Home Services on 1772496127228
Kevin was great and very helpful. I am grateful they were able to get my fridge back up and running. My only issue was the 2 weeks I had to wait for them to be able to send someone over to get my fridge fixed (living out of coolers was a pain, but not the end of the world). But when here he took great care and did a great job and I appreciate it very much.
Shepherd F,
Customer service response - Thank you for your positive feedback! We're happy to hear Kevin was helpful and got your fridge running again, and we apologize for the wait time you experienced.
Sears Home Services on 1772155905067
