Appointment Lookup
802-552-4364
2100 Southfield Rd Reviews
Read reviews from customers who used our services at 2100 Southfield Rd
Total reviews
258
Average Rating
4.6/5
Howard arrived promptly and quickly assessed how to repair an old dryer. He also checked the washer to make sure there were no 'surprise' issues. We appreciated his knowledge and input.
Alice N,
Chuck was fast and efficient
Terrell P,
Customer service response - Thank you for your feedback, Terrell. We're happy to hear Chuck provided fast and efficient service.
Sears Home Services on 1780750594229
The repair person is a good guy but there are no live agents to talk to there is no communication the only time I will change my review is when you provide me with a live agent
anas A,
Customer service response - Thank you for your feedback, Anas. We're glad to hear the repair person was good, and we apologize for the lack of live communication.
Sears Home Services on 1777391114888
Mission was polite and thorough, hopefully Solved the problem
Leonard S,
Customer service response - Thank you for your feedback, Leonard! We're glad to hear Mission was polite and thorough, and we hope your problem is resolved.
Sears Home Services on 1760487785139
Thomas D,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1757906847882
Dennis the technician was excellent. Time window by Sears was too wide (7-4). Narrower window would be appreciated.
Kevin G,
Customer service response - Thank you for your feedback, Kevin! We're glad to hear Dennis provided excellent service and appreciate your suggestion about the time window.
Sears Home Services on 1751249610971
Sue F,
Customer service response - Hi Sue, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1736225574384
Debbra S,
Customer service response - Thank you for the 4-star rating, Debbra! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1717634793768
Repair man explained what was needed the cost was high took forever to get to the house asked for morning they gave me even6 had to call back could not get a real person that suck. Need to work on getting a live customer service.
Sheila K,
Customer service response - I apologize for the inconvenience you experienced during our repair process and for the frustration with our response time and customer service. Thank you for highlighting these areas for improvement, it's very much appreciated.
Sears Home Services on 1710733610764
Didn’t actually fix the issue just told us what part we needed to order
Darius H,
Customer service response - We apologize for the inconvenience, Darius. We appreciate your feedback and recommend contacting us directly so we can address your concerns.
Sears Home Services on 1750375438322
