2100 Southfield Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Reba B
Excellent service!
Customer service response - Thank you for your positive feedback, Reba! We're glad to hear you received excellent service.
Sears Home Services on March 31, 2025
Stephanie B
Thomas was polite and did a thorough job. He cleaned up everything after and explained everything well.
Customer service response - Thank you for your positive feedback, Stephanie! We're glad to hear Thomas provided thorough service and clear explanations.
Sears Home Services on March 19, 2025
Kelly A
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 19, 2025
Miz P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on February 04, 2025
Earnestine C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on February 03, 2025
goldsworth
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 23, 2025
Kimmelly P
After 4 months of not having a washer due to the motor being on “Back Order”, Howard has jumped into the thick of this warranty debacle to try to convince the “Offline Department” to get us a new washer when no one else has given our situation the attention it so desperately needs! We can’t thank him enough!
Customer service response - Thank you for your positive feedback, Kimmelly! We're glad to hear Howard is working hard to resolve your washer issue and provide the attention it deserves.
Sears Home Services on January 22, 2025
Hayward H
More than satisfied, the repair man very knowledgeable I could not be more pleased.
Customer service response - Thank you for your positive feedback, Hayward! We're thrilled to hear you were more than satisfied with our knowledgeable repairman.
Sears Home Services on January 19, 2025
Lea A
My technician, Charles was very polite, respectful and very nice to work with. Charles is very knowledgeable and knew just how to diagnose my high efficiency washer, resulting in having to replace the pump. Charles ordered the new part and it arrived at my home a few days later. Immediately, I received a text to schedule a technician to come and replace the pump, to complete the job. I was so happy that Charles returned, and he was just as pleasant as the first time, such a kind person. Charles came right in ready to work. Charles replaced the pump, recalibrated the washing cycles and resolved the issue getting my High Efficiency washer working in tip top shape again! Thanks Charles, you are the best! Sincerely, Ms. L. Allen Flat Rock, MI 48134
Customer service response - Thank you for your positive feedback, Ms. Allen! We're thrilled to hear Charles provided excellent service and got your washer back in top shape.
Sears Home Services on January 13, 2025
Leon J
N/A
Customer service response - Thank you for your 5-star rating, Leon! We appreciate your support.
Sears Home Services on January 08, 2025
