56153 M 51 S Reviews
Read reviews from customers who used our services at 56153 M 51 S
Total reviews
255
Average Rating
4.4/5
Kayla C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1765769119893
Technician was knowledgeable and very respectful . Very professional demeanor and quick work from technician
Troy S,
Customer service response - Thank you for your positive feedback, Troy! We're glad to hear the technician was knowledgeable, respectful, and professional in their quick work.
Sears Home Services on 1765330218470
Excellent service. Very thorough, courteous and professional.
Penny K,
Customer service response - Thank you for your positive feedback, Penny! We're glad to hear you received excellent, thorough, and professional service.
Sears Home Services on 1765163446700
The technician was very good. Trying to set up an appointment, however, was very frustrating. My first two appts were cancelled at the last minute by you which meant I wasted two days waiting for the technician to arrive. I also requested an afternoon appt but all the stupid AI would say is 8-5. I used to be able to schedule either a morning or an afternoon appt. It's also very frustrating and almost impossible to reach a real person to talk to
Pam P,
Customer service response - Thank you for your feedback, Pam! We're glad to hear the technician was very good, and we apologize for the frustration with scheduling and communication. Please contact us directly so we can assist further.
Sears Home Services on 1764726668001
Robert was prompt on time this morning, especially after we had a winter storm the day before and he drove all the way from Kalamazoo. He took his time with our washer to let it run fully through its cycles to make sure it was working properly after installing the part. And he explained to us what had been the problem. Thank you!
Kathy S,
Customer service response - Thank you for your positive feedback, Kathy! We're glad to hear Robert was prompt and thorough, ensuring your washer was working properly and explaining the issue.
Sears Home Services on 1764642482660
Service was very good
Lunny G,
Customer service response - Thank you for your positive feedback, Lunny! We're happy to hear you received very good service.
Sears Home Services on 1764556457317
Lon H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1763430628682
Edward P,
Customer service response - Hi Edward, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1763085519277
Great service and flexible times
CATHERINE D,
Customer service response - Thank you for your positive feedback, Catherine! We're happy to hear you received great service and appreciated our flexible times.
Sears Home Services on 1763084585619
Robert was a great technician.I give him five stars
andulka01,
Customer service response - Thank you for your positive feedback! We're glad to hear Robert was a great technician and earned five stars from you.
Sears Home Services on 1762472962033