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1650 Wright Ave Reviews
Read reviews from customers who used our services at 1650 Wright Ave
Total reviews
32
Average Rating
4.6/5
Very polite. Showed me what was wrong so I can fix it the next time.
Christine B,
Customer service response - Thank you for your positive feedback, Christine! We're glad to hear our technician was polite and provided you with helpful information for future fixes.
Sears Home Services on 1736467560029
Teresa C,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1733673717261
Fast, knowledgeable, and friendly service!
Julie B,
Customer service response - Thank you for your kind words! We're thrilled to hear you were satisfied with our service.
Sears Home Services on 1718337906748
Marty, my repair guy was excellent. Last time I had Cody. He was excellent. It seems the only problem with this whole company is a communication between corporate and the repair guys that are all around the front line cuz the repair guys got it going on and it seems there's always miscommunication with the phone calls from the call center being messed up or inaccurate or not letting the drivers know what is happening but luckily the drivers are overly helpful each time
Scott L,
Customer service response - We appreciate your kind words about Marty and Cody and apologize for any issues with communication you experienced. Thank you for bringing this to our attention, and we are working to improve our communication between our call center and repair technicians.
Sears Home Services on 1718068341624
Amanda S,
Customer service response - Thank you so much for the fantastic 5-star rating, Amanda! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1711429516581
Sondra J,
Very helpful and new what to do.
Gwen S,
Dave did my annual maintenance check on my washer. He seemed to do a great job. He was very professional and seemed knowledgeable.
Tina S,
Customer service response - Thank you for your feedback, and we apologize for the inconvenience caused by the missing screw. We appreciate your kind words about Patrick's expertise and efficiency, and we look forward to serving you again in the future if needed.
Sears Home Services on 1706491167974
Julie M,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1706252555200
Made an appt. A week ago for our fridge. Only able to schedule through AI on their end. First was advised technician would be out the next day. The next day advised they would be out the next Tuesday. On Tuesday between 8am and 5pm. At 4:50 pm due to staffing changes could come Thursday or next week. I'm tied up Thursday. I will never buy a kenmore appliance again. As a side note even though our fridge is labeled a Kenmore, it was made by LG. They constantly break down. I canceled the service call.
Rabbits F,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1765330450098
