11170 Mall Circle Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (271 reviews)

Maurice W

July 23, 2025

The Sears Technician was very professional and answered all my questions. Thank you.

Source: Google

Shr S

July 21, 2025

Tech was knowledgeable and accurate on repairing my dryer

Source: Google

Customer service response - Thank you for your positive feedback! We're happy to hear that the technician was knowledgeable and accurate in repairing your dryer.

Sears Home Services on July 21, 2025

Jarman G

July 21, 2025

Jason was great. He was able to diagnose the problem quickly and fixed it as soon as the part was available. Friendly, thorough, and respectful. Jason is one of your best techs.

Source: Google

Customer service response - Thank you for sharing your positive experience, Jarman. We're happy to hear that Jason was friendly, thorough, and efficiently resolved the issue!

Sears Home Services on July 20, 2025

Donald S

July 13, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on July 13, 2025

Ruth C

July 21, 2025

Elio the technician came out and inspected the outdoor unit. He cleaned it and put Freon in it. Then, he came inside to check the vents and said that the air conditioner is fixed and blowing cool air. He said it would take about 2-4 hours for the temperature on the thermostat to come down. Update: My air conditioner worked for about 5 days! Then, the temperature in the house soared to 84 degrees! My air conditioner is still not working. On 7/21/25, Hugo from Sears came out. He inspected the unit and I learned there’s a leak in the evaporator coil!

Source: Google

Customer service response - Thank you for sharing your positive experience, Ruth. We're happy to hear that Elio efficiently inspected and fixed your air conditioner!

Sears Home Services on July 13, 2025

Reginald S

July 11, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on July 10, 2025

Deborah B

July 08, 2025

He was very helpful Grill

Source: Google

Customer service response - Thank you for your positive feedback, Deborah! We're happy to hear that the technician was very helpful.

Sears Home Services on July 08, 2025

Tyler D

July 07, 2025

When he arrived he was courteous, he got straight to work, fixed the problem and showed me a test run before he left. He did a great job.

Source: Google

Customer service response - Thank you for sharing your positive experience, Tyler. We're happy to hear that the technician was courteous, efficient, and ensured everything was working before he left!

Sears Home Services on July 07, 2025

David B

July 07, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on July 07, 2025

Tonya W

July 07, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on July 07, 2025

Average Rating: 4.4/5 (271 reviews)
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