11170 Mall Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
Edgar D
The technician who assisted me (Cedric) was probably the most knowledgeable and professional appliance tech I have ever dealt with. He identified the issue quickly, applied the solution, and solved the issue. He was punctual, communicated with me all the time when he was on his way and did not make me wait. What else can you ask for?
Customer service response - Thank you for sharing your positive experience, Edgar. We're delighted to hear that Cedric was knowledgeable, professional, and provided excellent communication throughout the service!
Sears Home Services on February 09, 2025
Cochise F
Outstanding service and the best technician on this east coast‼️
Customer service response - Thank you for sharing your positive experience, Cochise. We're delighted to hear that you received outstanding service and consider our technician the best on the East Coast!
Sears Home Services on January 30, 2025
Elijah A
Excellent service
Customer service response - Thank you for sharing your positive experience, Elijah. We're delighted to hear that you received excellent service!
Sears Home Services on January 26, 2025
Alan S
Cedric was both professional and knowledgeable. He really knew what he was doing and fixed my refrigerator.
Customer service response - Thank you for sharing your positive experience, Alan. We're delighted to hear that Cedric was professional, knowledgeable, and successfully fixed your refrigerator!
Sears Home Services on January 23, 2025
Valerie M
He was professional and courteous. Gave good advise about future care of dishwasher.
Customer service response - Thank you for sharing your positive experience, Valerie. We're delighted to hear that our technician was professional, courteous, and provided helpful advice for your dishwasher's future care!
Sears Home Services on January 22, 2025
E E
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 23, 2025
Antoinette G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 16, 2025
Katrina S
Was very knowledgeable and replaced the motherboard on my washer in a flash.
Customer service response - Thank you for sharing your positive experience, Katrina. We're delighted to hear that our technician was knowledgeable and quickly replaced the motherboard on your washer!
Sears Home Services on January 16, 2025
Michael B
Very kind and sincere gentleman. Very pleasant to deal with. Got the job done! Explained everything to us! Superb!
Customer service response - Thank you for sharing your positive experience, Michael. We're delighted to hear that our technician was kind, sincere, and thorough in explaining everything!
Sears Home Services on January 14, 2025
Nicole S
The technician was very professional and very knowledgeable!
Customer service response - Thank you for sharing your positive experience, Nicole. We're delighted to hear that our technician was professional and knowledgeable!
Sears Home Services on January 12, 2025
