11170 Mall Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kim D
Both techs were knowledgeable and resolved the matter quickly.
Customer service response - Thank you for sharing your positive experience, Kim. We're delighted to hear that our techs were knowledgeable and resolved the issue quickly!
Sears Home Services on December 16, 2024
sam F
Very professional and experienced.
Customer service response - Thank you for sharing your positive experience, Sam. We're delighted to hear that our team was professional and experienced!
Sears Home Services on December 09, 2024
Woodrow T
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 03, 2024
Lynn K
Sean was extremely helpful, respectful, and quick. He fixed our gas furnace by replacing the control valve, which thankfully he had on his truck or we would have had to wait 7-10 days for it to be delivered.
Customer service response - Thank you for sharing your positive experience, Lynn. We're delighted to hear that Sean was helpful, respectful, and efficient in fixing your gas furnace!
Sears Home Services on December 03, 2024
Christine H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 01, 2024
Simone S
Our technician was very professional, knowledgeable. Thank you for repairing our microwave and is working again.
Customer service response - Thank you for sharing your positive experience, Simone. We're delighted to hear that our technician was professional and knowledgeable in repairing your microwave!
Sears Home Services on November 18, 2024
Debbie C
I appreciate Jim’s professionalism and timeliness in repairing my washing machine. The drain pipe went bad He advised me of the problem, advised me of my options and answered my questions to my satisfaction. He came on Veterans Day early versus making my tenant wait until the end of the service window of 12-4, which we both appreciated. Thanks Jim for being a stand up type of guy and for knowing your trade well enough to fix it the 1st time!
Customer service response - Thank you for sharing your positive experience, Debbie. We're delighted to hear that Jim provided professional and timely service, and we're glad he could address the issue efficiently!
Sears Home Services on November 12, 2024
Alauna D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 10, 2024
Sherie R
Jim was experienced and knowledgeable about the appliancee and the service contract.
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 05, 2024
Lynnette J
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 03, 2024