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11170 Mall Circle Reviews
Read reviews from customers who used our services at 11170 Mall Circle
Total reviews
416
Average Rating
4.3/5
He was attentative to all details and very aware of all issues.
shirley S,
Customer service response - Thank you for taking the time to leave a review about Sears Appliance Repair. We appreciate your feedback and are glad to hear that our technician was attentive and aware of all the issues.
Sears Home Services on 1706496993962
Cleones F,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1705435165568
He answered my questions. He took back the 2 unused parts. He was polite and friendly. He was on schedule and professional.
Sheila J,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician could address your questions, and we appreciate your positive feedback regarding their professionalism and punctuality. We value your business and look forward to serving you again in the future.
Sears Home Services on 1707445976613
Very professional. Took care of the washer problem in no time.
Shekinah G,
Customer service response - Thank you for taking the time to leave a review! We're glad to hear that our team was able to promptly and professionally resolve the issue with your washer. We'll continue to provide quality service to our customers.
Sears Home Services on 1707441545610
Pat T,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1705032934648
Wakiesha C,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1706253150980
Tammy P,
Customer service response - A big thank you, Tammy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1707174788023
Very friendly, courteous and professional service; on time and kept in communication to let me know status! I will use Sears Appliance Repair again! 😊
Jon M,
Customer service response - Thank you for taking the time to leave a review. We're thrilled to hear that you had a positive experience with our Sears Appliance Repair service. We truly appreciate your support!
Sears Home Services on 1707368971477
The technician provided an excellent, efficient and professional repair in minimal time, once he arrived. The original arrival estimate was between 7:00 AM and 6 PM. Later in the day I received a text stating he was 4 stops away and would be arriving at 2:20 PM. At 2:25 I received another text indicating he was 2 stops away and would be arriving at 4:40 PM. Around 5 PM I received a phone call from the technician indicating he was on his away and would be arriving at 5:30 PM... and he did. The repair was excellent, but my sole recommendation for improvement, I would suggest a better estimate for the arrival time, say within a three to four hour window so as not to waste the homeowner's entire day awaiting arrival.
CWO4_USN_Ret,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience caused by the inaccurate arrival estimates. We will take your suggestion into consideration to improve our service in the future. Thank you for bringing this to our attention.
Sears Home Services on 1707369322515
priscilla T,
