11170 Mall Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
Handsome H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 31, 2025
Mary B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 30, 2025
Athena C
The gentleman was very professional, efficient, and polite. There were scheduling issues that delayed the repair but that was no fault of Sears or the technician. Once he got to the house he was finished in no time.
Customer service response - Thank you for sharing your positive experience, Athena. We're delighted to hear that our technician was professional, efficient, and polite, and we're glad the repair was completed quickly once he arrived!
Sears Home Services on March 19, 2025
Terry B
Very good service technician very nice, good service customer service, and explained everything to me His name was Jason
Customer service response - Thank you for sharing your positive experience, Terry. We're delighted to hear that Jason provided good service, was nice, and explained everything clearly!
Sears Home Services on March 19, 2025
Brianna B
Richard was very nice and professional. While we didn't find a complete solution, we are heading in a good direction and he did the best he could to fix an elusive issue.
Customer service response - Thank you for sharing your positive experience, Brianna. We're delighted to hear that Richard was nice and professional, and we're glad you're heading in a good direction with the issue.
Sears Home Services on March 13, 2025
Tee R
Professional, honest and skilled! Thank you
Customer service response - Thank you for sharing your positive experience, Tee. We're delighted to hear that our service was professional, honest, and skilled!
Sears Home Services on February 26, 2025
julia P
Jim arrived and solved our problem.
Customer service response - Thank you for sharing your positive experience, Julia. We're delighted to hear that Jim arrived and solved your problem!
Sears Home Services on February 22, 2025
Jennie K
Arrived promptly, was pleasant, courteous, respectful and it was just a pleasure to have him in my home working on my refrigerator. You need more employees like Cedric!!!
Customer service response - Thank you for sharing your positive experience, Jennie. We're delighted to hear that Cedric was prompt, pleasant, and respectful while working on your refrigerator!
Sears Home Services on February 17, 2025
Edgar D
The technician who assisted me (Cedric) was probably the most knowledgeable and professional appliance tech I have ever dealt with. He identified the issue quickly, applied the solution, and solved the issue. He was punctual, communicated with me all the time when he was on his way and did not make me wait. What else can you ask for?
Customer service response - Thank you for sharing your positive experience, Edgar. We're delighted to hear that Cedric was knowledgeable, professional, and provided excellent communication throughout the service!
Sears Home Services on February 09, 2025
Cochise F
Outstanding service and the best technician on this east coast‼️
Customer service response - Thank you for sharing your positive experience, Cochise. We're delighted to hear that you received outstanding service and consider our technician the best on the East Coast!
Sears Home Services on January 30, 2025
