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11170 Mall Circle Reviews
Read reviews from customers who used our services at 11170 Mall Circle
Total reviews
416
Average Rating
4.3/5
The scheduling of this appointment was difficult Text messages were helpful but miss leading We got canceled once for no parts when the parts were here There is no number to call to straighten this out Calling you call center was painful as i could not understand their words. Need a local number once scheduled Also the call center did not jhave access to the available slots that i could see online her in USA.
dj M,
Customer service response - Thank you for your feedback, DJ. We apologize for the scheduling difficulties and communication issues you experienced, and we appreciate your patience.
Sears Home Services on 1724295844393
Howard J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1724033070403
Our technician, Kyle, was awesome. He was able to get the parts & replace our glass stove top that was under warranty in a timely fashion. Extremely polite and respectful. Hopefully we don’t have any more issues, but if we do, we know that Kyle will fix it right!
Laura P,
Customer service response - Thank you for taking the time to share your positive experience with Kyle. We're thrilled to hear that he was able to efficiently resolve your issue and we look forward to being of service in the future, should the need arise.
Sears Home Services on 1723358644487
Caroline H,
Customer service response - We appreciate the 5-star rating, Caroline! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1723000386504
Mohammed was courteous, professional, and patient in doing the repair. He took the time to clean up and make sure everything was back in place and functioning properly. It was a pleasure having him to work on my refrigerator. Kudos to Sears for having such a devoted and dedicated technician. Karen Shaw.
Karen S,
Customer service response - Thank you, Karen, for acknowledging Mohammed's professionalism and dedication. We're thrilled to hear about your positive experience with our service and team.
Sears Home Services on 1722560876394
He was very nice and professional
THERESA W,
Customer service response - Thank you for acknowledging our dedication to professionalism and courteous service. We're glad to have met your expectations!
Sears Home Services on 1722335277458
Friendly, knowledgeable and worked clean
TONY D,
Customer service response - Thank you for acknowledging our friendly and knowledgeable service. We're glad you appreciated our commitment to cleanliness as well.
Sears Home Services on 1722177584566
Chanel J,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1721536031003
Michelle A,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1721392108777
Well mannered, clean, and pleasant, not to forget very professional.
Christine B,
Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience with our service.
Sears Home Services on 1721104926145
