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2306 N Salisbury Blvd Reviews
Read reviews from customers who used our services at 2306 N Salisbury Blvd
Total reviews
165
Average Rating
4.6/5
Tom B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1760576541261
Alfred H,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1760404158936
Michael C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1759971595315
T.J. A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1759377836326
Molly S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1759113667566
Nice experienced person . Did s good job .
Parshotam S,
Customer service response - Thank you for your positive feedback, Parshotam! We're happy to hear that our experienced technician did a good job.
Sears Home Services on 1758845279621
Rachel S,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1758589616497
Above and beyond! Thank you Mike and Trainee! Both were awesome.
Tara F,
Customer service response - Thank you for your positive feedback, Tara! We're happy to hear that Mike and the trainee went above and beyond to provide awesome service.
Sears Home Services on 1758069672488
Richard was terrific: timely, polite, efficient. He explained what is exactly nonfunctional on my freezer and the steps for rectifying the problem. In my case, I had a master service plan. As the parts and even the refrigerator are no longer made, qualified to get full replacement value of the refrigerator. So at the time he left, There was a plan in place to replace the refrigerator, And there was no charge for the visit. I rank Richard as a five out of five stars. My only problem was in getting this appointment to begin with. The system in place with Sears most difficult to navigate, And after six appointments, I finally had my visit. Prior to today, each appointment date was postponed by Sears On the day of the appointment. I spent a lot of time waiting for appointments, and time on the day of the appointment, making sure I was home. So that process was completely frustrating. The virtual system to set up the appointments is flawed, And there should be an option to speak to a human being in special circumstances. I would give that system only a two out of five.
Marie W,
Customer service response - Thank you for your detailed feedback, Marie! We're happy to hear that Richard provided excellent service and resolved your issue. We apologize for the frustration with scheduling appointments and appreciate your patience.
Sears Home Services on 1757906071808
This was covered under the extended warranty that I purchased with the wash tower last year. It took 1 year and two weeks for the drain pump to leak. My old unit from 2017 that I gave to a friend is still working great. Never had a repair. Modern appliances suck.
Al A,
Customer service response - Thank you for your feedback, Al! We're happy to hear that the extended warranty helped with your repair, even though modern appliances can sometimes be frustrating.
Sears Home Services on 1757654267476
