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6411 Riggs Rd Reviews
Read reviews from customers who used our services at 6411 Riggs Rd
Total reviews
383
Average Rating
4.4/5
Tariq was exceptional—punctual, courteous, and extremely thorough. He walked me through the entire service process, clearly explaining the work being done, the pricing, and future maintenance options. While I’ve had great service from Sears before, Tariq set a new standard with his clarity, patience, and professionalism. He provided the service and left me feeling confident and well-informed. Truly outstanding service.
San,
Customer service response - Thank you for your review, San. We're delighted to hear that Severino was punctual, efficient, and knowledgeable, providing a professional and detailed service!
Sears Home Services on 1749513969824
Valjean T,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1748915575625
Aaron was straight forward and to the point for my ac inspection. Quick and efficient
Benjamin Q,
Customer service response - Thank you for your review, Benjamin. We're delighted to hear that Aaron was straightforward, quick, and efficient during your AC inspection!
Sears Home Services on 1748824056860
Christopher L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1748307954196
Dottye W,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1747790141551
Arron was wonderful, he took the time to make sure that was covered by my warranty and he rendered excellent service to my air conditioner. 🙏
Betsy B,
Customer service response - Thank you for your review, Betsy. We're delighted to hear that Arron provided excellent service and ensured your warranty coverage!
Sears Home Services on 1747702129877
Technician was very knowledgeable, he took good care inside of my home by wearing shoe covers since it was raining outside. He quickly diagnosed the problem with my AC and completed the repair in less than an hour. Very professional experience.
Gabrielle B,
Customer service response - Thank you for your review, Gabrielle. We're delighted to hear that our technician was knowledgeable, considerate, and provided a professional experience!
Sears Home Services on 1747270488782
Olimpiu is a thoughtful and knowledgeable technician The scheduling and dispatching process though sucks and gets zero stars for poor communication and for the technician who canceled my appointment yesterday after an 11 hour wait and 5 calls to sears
Mimi C,
Customer service response - Thank you for your review, Mimi. We're happy to hear Olimpiu provided thoughtful and knowledgeable service, and we apologize for the scheduling issues you experienced.
Sears Home Services on 1747270738014
Joe was very pleasant and professional. He answered all my questions.
Alicia J,
Customer service response - Thank you for your review, Alicia. We're delighted to hear that Joe was pleasant, professional, and answered all your questions!
Sears Home Services on 1747184040517
David M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1746603908315
