6411 Riggs Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dottye W
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 20, 2025
Betsy B
Arron was wonderful, he took the time to make sure that was covered by my warranty and he rendered excellent service to my air conditioner. 🙏
Customer service response - Thank you for your review, Betsy. We're delighted to hear that Arron provided excellent service and ensured your warranty coverage!
Sears Home Services on May 19, 2025
Gabrielle B
Technician was very knowledgeable, he took good care inside of my home by wearing shoe covers since it was raining outside. He quickly diagnosed the problem with my AC and completed the repair in less than an hour. Very professional experience.
Customer service response - Thank you for your review, Gabrielle. We're delighted to hear that our technician was knowledgeable, considerate, and provided a professional experience!
Sears Home Services on May 14, 2025
Mimi C
Olimpiu is a thoughtful and knowledgeable technician The scheduling and dispatching process though sucks and gets zero stars for poor communication and for the technician who canceled my appointment yesterday after an 11 hour wait and 5 calls to sears
Customer service response - Thank you for your review, Mimi. We're happy to hear Olimpiu provided thoughtful and knowledgeable service, and we apologize for the scheduling issues you experienced.
Sears Home Services on May 14, 2025
Alicia J
Joe was very pleasant and professional. He answered all my questions.
Customer service response - Thank you for your review, Alicia. We're delighted to hear that Joe was pleasant, professional, and answered all your questions!
Sears Home Services on May 13, 2025
David M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 07, 2025
Anthony S
The tech was early and professional. Before beginning the repair he fully explained procedures and cost saving options. He was pleasant and preformed the repair diligently to satisfaction. To complete the session he explained the guarantee and how to report any issues. I was served and on my way!
Customer service response - Thank you for your review, Anthony. We're delighted to hear that our technician was early, professional, and thorough in explaining everything to your satisfaction!
Sears Home Services on May 07, 2025
Nadiah R
Punctual, honest, And efficient
Customer service response - Thank you for your review, Nadiah. We're delighted to hear you found our service punctual, honest, and efficient!
Sears Home Services on April 29, 2025
Robert T
Knowledgeable and friendly service
Customer service response - Thank you for your review, Robert. We're delighted to hear you received knowledgeable and friendly service!
Sears Home Services on April 29, 2025
Ricardo R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 27, 2025
