6411 Riggs Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Richard M
Customer service response - Thank you so much for the fantastic 5-star rating, Richard! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 17, 2024
Raj D
The technician was on time and did a great job and solved the problem replacing the parts that Sears shipped to the house in advance. Great job!
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear our technician was able to solve the problem efficiently. We look forward to serving you again!
Sears Home Services on July 15, 2024
Elizabeth S
Very thorough and professional.
Customer service response - Thank эou for taking the time to leave us such a positive review! We're glad you found our service thorough and professional.
Sears Home Services on July 08, 2024
matthew S
Technician and repair good. But service was terrible. Appointments were canceled or no shows. Customer service provided incorrect or contradictory information. I spent hours on hold and navigating the phone tree
Customer service response - Thank you for your honest feedback, and I apologize for the inconvenience you experienced with our scheduling and customer service. We are working to improve our process to ensure a smoother experience for our customers in the future.
Sears Home Services on July 04, 2024
Dorothy T
prompt, friendly, very experienced, courteous
Customer service response - Thank you for highlighting our promptness, friendliness, experience, and courteousness. We're thrilled you had a great experience with us!
Sears Home Services on July 04, 2024
Dee M
Reliable and trustworthy service technicians.
Customer service response - Thank you for recognizing our reliable and trustworthy service technicians. We’re glad to have met your expectations!
Sears Home Services on July 03, 2024
Terry V
Customer service response - Thank you so much for the fantastic 5-star rating, Terry! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 02, 2024
Malachi C
This visit was amazing. The tech was very knowledgeable. Pricing was amazing. Job was simple and quickly done. But I would love to speak to SEARS about my previous appt. Call all numbers I can and never can speak to a real person
Customer service response - Thank you for the positive feedback on our service and pricing. We're glad your visit was satisfactory, and we apologize for the difficulty in contacting us about your previous appointment; we'll ensure to improve our communication channels.
Sears Home Services on July 02, 2024
Ginny R
Convenient and efficient service
Customer service response - Thank you for acknowledging our effort to provide convenient and efficient service. We're glad we could meet your expectations!
Sears Home Services on June 30, 2024
ARK D
Customer service response - A big thank you, ARK, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 27, 2024
