6411 Riggs Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Raj D
The technician was on time and did a great job and solved the problem replacing the parts that Sears shipped to the house in advance. Great job!
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear our technician was able to solve the problem efficiently. We look forward to serving you again!
Sears Home Services on July 15, 2024
Elizabeth S
Very thorough and professional.
Customer service response - Thank эou for taking the time to leave us such a positive review! We're glad you found our service thorough and professional.
Sears Home Services on July 08, 2024
matthew S
Technician and repair good. But service was terrible. Appointments were canceled or no shows. Customer service provided incorrect or contradictory information. I spent hours on hold and navigating the phone tree
Customer service response - Thank you for your honest feedback, and I apologize for the inconvenience you experienced with our scheduling and customer service. We are working to improve our process to ensure a smoother experience for our customers in the future.
Sears Home Services on July 04, 2024
Dorothy T
prompt, friendly, very experienced, courteous
Customer service response - Thank you for highlighting our promptness, friendliness, experience, and courteousness. We're thrilled you had a great experience with us!
Sears Home Services on July 04, 2024
Dee M
Reliable and trustworthy service technicians.
Customer service response - Thank you for recognizing our reliable and trustworthy service technicians. We’re glad to have met your expectations!
Sears Home Services on July 03, 2024
Terry V
Customer service response - Thank you so much for the fantastic 5-star rating, Terry! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 02, 2024
Malachi C
This visit was amazing. The tech was very knowledgeable. Pricing was amazing. Job was simple and quickly done. But I would love to speak to SEARS about my previous appt. Call all numbers I can and never can speak to a real person
Customer service response - Thank you for the positive feedback on our service and pricing. We're glad your visit was satisfactory, and we apologize for the difficulty in contacting us about your previous appointment; we'll ensure to improve our communication channels.
Sears Home Services on July 02, 2024
Ginny R
Convenient and efficient service
Customer service response - Thank you for acknowledging our effort to provide convenient and efficient service. We're glad we could meet your expectations!
Sears Home Services on June 30, 2024
ARK D
Customer service response - A big thank you, ARK, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 27, 2024
Betty W
The customer service was awesome, he was very nice and knowledgeable. He knew just what he was doing and how to do it. If all of your repair men are as customer friendly as this tech, you'll have an awesome team. Mohammad
Customer service response - Thank you, Mohammad, for acknowledging our technician's knowledge and customer service. We take pride in our team's expertise and friendliness.
Sears Home Services on June 27, 2024
