5500 Buckeystown Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gary A
Cesar was very polite and professional! He arrived when he said he would and repaired my HVAC unit. Cannot say enough good things about Cesar!!!
Customer service response - Thank you for your positive feedback, Gary! We're delighted to hear that Cesar was polite, professional, and punctual in repairing your HVAC unit.
Sears Home Services on April 23, 2025
Jonathan G
Our technician Mohammad was excellent! Very knowledgeable and efficient. He explained everything to us clearly and thoroughly. Thank you for a positive experience!
Customer service response - Thank you for your positive feedback, Jonathan! We're happy to hear that Mohammad was knowledgeable and efficient, providing a clear and thorough explanation.
Sears Home Services on April 22, 2025
Michael H
Got an appointment for Monday when my refrigerator went on a Sunday. Abdul was prompt, courteous, and above all honest! Couldn't ask for more!
Customer service response - Thank you for your positive feedback, Michael! We're happy to hear that Abdul was prompt, courteous, and honest in assisting with your refrigerator issue.
Sears Home Services on April 21, 2025
John M
Very Professional
Customer service response - Thank you for your positive feedback, John! We're happy to hear that you found our service professional.
Sears Home Services on April 20, 2025
John G
Abdul was very professional, pleasant and knowledgeable. I learned a few things about my refrigerator I didn't know.
Customer service response - Thank you for your positive feedback, John! We're happy to hear that Abdul was professional and knowledgeable, and that you learned more about your refrigerator.
Sears Home Services on April 17, 2025
Cheryl P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 17, 2025
Abril I
I was happy and relieved to get an appointment the same day I called. I was given a 4 hour window, MOHAMMAD HAROON, the technician called me 20 min before arriving. He was courteous and professional. He explained what the problem with the dryer could be and what the repair would intel. He cleaned and repair the dryer and gave some advice in how to take care of it. Thank you Sears!
Customer service response - Thank you for your positive feedback, Abril! We're happy to hear that Mohammad was courteous and professional in repairing your dryer and providing helpful advice.
Sears Home Services on April 16, 2025
Helen H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 07, 2025
Diane W
He was on time and new is stuff. He was great!!
Customer service response - Thank you for your positive feedback, Diane! We're happy to hear that our technician was punctual and knowledgeable.
Sears Home Services on April 02, 2025
Richard I
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 27, 2025
