5500 Buckeystown Pike Reviews
Read reviews from customers who used our services at 5500 Buckeystown Pike
Total reviews
716
Average Rating
4.3/5
Technician was very helpful and even picked up the parts so we didn’t have to wait for it to be shipped and he called when he was on his way. Highly recommend
Patti T,
Customer service response - Thank you for your feedback, Patti! We're glad to hear the technician was helpful, proactive in picking up parts, and communicated his arrival time well.
Sears Home Services on 1784831150245
Cesar was wonderful. He took the time to talk through what we were experiencing and checked the machine. While doing so he explained every step he was taking. He even took the time to talk through different options to resolve the problem. Never made us feel pressured into a decision.
Lara P,
Customer service response - Thank you for your feedback, Lara! We're glad to hear Cesar was wonderful, thorough, and informative, and that he provided options without pressure.
Sears Home Services on 1784394572822
Our technician was top notch definitely would recommend!!!
rcbii8283,
Customer service response - Thank you for your feedback! We're glad to hear the technician was top-notch and that you would recommend our service.
Sears Home Services on 1784244476389
Amazing service today. Although the technicians could not fix it because the parts would cost too much to fix, they were very thorough, kind and knowledgeable. They explained everything in detailed and I was very pleased. They reached out to my insurance right away! I would recommend their services to everyone!! Thank you kindly!
Wanda J,
Customer service response - Thank you for your feedback, Wanda! We're glad to hear the technicians were thorough, kind, and knowledgeable, and that they provided detailed explanations and promptly contacted your insurance.
Sears Home Services on 1784136966809
Paul Y,
Customer service response - Thank you for the amazing 5-star review, Paul! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784134688038
Abdul was amazing, courtesy and helpful . He explained everything to me, made sure my washer was working before he left. Hopefully if I ever need help with other appliances that Abdul is the person that comes back. Thank you Abdul
Amelia B,
Customer service response - Thank you for your feedback, Amelia! We're glad to hear Abdul was courteous, helpful, and thorough with your washer, and we hope he can assist you again in the future.
Sears Home Services on 1784075641927
Tasha M,
Customer service response - Thank you for the amazing 5-star review, Tasha! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784060254638
Chris M,
Customer service response - Thank you for the amazing 5-star review, Chris! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784055648755
He was precise, effective and efficient also know as great I came home and my oven was working no complaints
Gabriel L,
Customer service response - Thank you for your feedback, Gabriel! We're glad to hear the service was precise, effective, and efficient, and that your oven is working well.
Sears Home Services on 1784028852956
Hai T was great, he educated us on the issue and fixed it. He was good about communicating his arrival time.
Robin W,
Customer service response - Thank you for your feedback, Robin! We're glad to hear Hai T was great, informative, and communicated his arrival time well.
Sears Home Services on 1783984857995