5500 Buckeystown Pike Reviews
Read reviews from customers who used our services at 5500 Buckeystown Pike
Total reviews
678
Average Rating
4.3/5
In and out since the issue was a dud water filter and the reason water is not dispensing or making ice.
Jessica J,
Customer service response - Thank you for your positive feedback, Jessica! We're happy to hear that the issue with the water filter was resolved quickly.
Sears Home Services on 1766022573089
Quick service and honest work. My technician was amazing. I'll definitely use Sears again for appliance repairs.
Treva B,
Customer service response - Thank you for your positive feedback, Treva! We're happy to hear that you received quick service and honest work from our technician.
Sears Home Services on 1766022567778
I made an online appt at 10 am and a technician was at my house at 2 pm. Cesar was very pleasant and diagnosed the problem quickly. I would highly recommend him!
Chontelle G,
Customer service response - Thank you for your positive feedback, Chontelle! We're happy to hear that Cesar was pleasant and quickly diagnosed the problem.
Sears Home Services on 1766023059484
The service was stellar. Our repair technician was skilled, professional, and expeditious. A+ on the repair. The only downside was I regret giving you my email address. To repair a microwave door requires maybe a phone call or two and 2 or 3 texts at most. It did and does not require 13 emails (I just counted). I understand you take pride in your service and that is commendable, but 13 emails is a nuisance for me and embarrassing for you. Do I block you? Spam folder detour? Or do you understand?
aaron A,
Customer service response - Thank you for your feedback, Aaron! We're happy to hear that the repair service was stellar. We apologize for the excessive emails and will work on improving our communication process.
Sears Home Services on 1765938366647
Technician was outstanding
Paris M,
Customer service response - Thank you for your positive feedback, Paris! We're happy to hear that our technician was outstanding.
Sears Home Services on 1765766986371
Michael did a great job.
Hank Z,
Customer service response - Thank you for your positive feedback, Hank! We're happy to hear that Michael did a great job.
Sears Home Services on 1765766982388
Excellent! He was very respectful to my house and to me. He worked on my fridge and freezer and he cleaned up after himself.
Eilyn J,
Customer service response - Thank you for your positive feedback, Eilyn! We're happy to hear that our technician was respectful and ensured everything was clean after working on your fridge and freezer.
Sears Home Services on 1765417561444
Michael was very thorough!!
Rod P,
Customer service response - Thank you for your positive feedback, Rod! We're happy to hear that Michael was very thorough.
Sears Home Services on 1765241577422
David B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1764911144358
Abdul was polite, professional, and knowledgeable. He explained everything to my satisfaction and fixed the problem. Thank you, Abdul!
Brooks R,
Customer service response - Thank you for your positive feedback, Brooks! We're happy to hear that Abdul was polite, professional, and knowledgeable in resolving the issue.
Sears Home Services on 1764806533619