5500 Buckeystown Pike Reviews

Read reviews from customers who used our services at 5500 Buckeystown Pike


Total reviews

716


Average Rating

4.3/5

April 22, 2025
Overall rating

Our technician Mohammad was excellent! Very knowledgeable and efficient. He explained everything to us clearly and thoroughly. Thank you for a positive experience!

Jonathan G,

Customer service response - Thank you for your positive feedback, Jonathan! We're happy to hear that Mohammad was knowledgeable and efficient, providing a clear and thorough explanation.

Sears Home Services on 1745362305337

April 21, 2025
Overall rating

Got an appointment for Monday when my refrigerator went on a Sunday. Abdul was prompt, courteous, and above all honest! Couldn't ask for more!

Michael H,

Customer service response - Thank you for your positive feedback, Michael! We're happy to hear that Abdul was prompt, courteous, and honest in assisting with your refrigerator issue.

Sears Home Services on 1745284233156

April 21, 2025
Overall rating

Very Professional

John M,

Customer service response - Thank you for your positive feedback, John! We're happy to hear that you found our service professional.

Sears Home Services on 1745193755065

April 17, 2025
Overall rating

Abdul was very professional, pleasant and knowledgeable. I learned a few things about my refrigerator I didn't know.

John G,

Customer service response - Thank you for your positive feedback, John! We're happy to hear that Abdul was professional and knowledgeable, and that you learned more about your refrigerator.

Sears Home Services on 1744941258245

August 04, 2025
Overall rating

Repair person was prompt and courteous. Explained the situation/issue thoroughly to me and explained my options.

Cheryl P,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1744942266093

April 16, 2025
Overall rating

I was happy and relieved to get an appointment the same day I called. I was given a 4 hour window, MOHAMMAD HAROON, the technician called me 20 min before arriving. He was courteous and professional. He explained what the problem with the dryer could be and what the repair would intel. He cleaned and repair the dryer and gave some advice in how to take care of it. Thank you Sears!

Abril I,

Customer service response - Thank you for your positive feedback, Abril! We're happy to hear that Mohammad was courteous and professional in repairing your dryer and providing helpful advice.

Sears Home Services on 1744856155233

April 07, 2025
Overall rating

Helen H,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1744078828247

April 03, 2025
Overall rating

He was on time and new is stuff. He was great!!

Diane W,

Customer service response - Thank you for your positive feedback, Diane! We're happy to hear that our technician was punctual and knowledgeable.

Sears Home Services on 1743641535663

March 27, 2025
Overall rating

Richard I,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1743131043676

March 26, 2025
Overall rating

Nice guy. Diagnosed problem, and provided me with options to get what I needed. I did, and the problem is fixed.

Bob R,

Customer service response - Thank you for your positive feedback, Bob! We're happy to hear that our technician diagnosed the problem and provided you with helpful options.

Sears Home Services on 1743043908558

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